WESTMINSTER TOWERS

★ 3-star Non-profit
CMS flags on record

1 immediate-jeopardy citation(s) · $22,133 in federal fines

3
Overall
2
Health inspection
3
Staffing
5
Quality measures

Facility details

CCN105757
Ownership typeNon profit - Corporation
Legal business namePRESBYTERIAN RETIREMENT COMMUNITIES, INC.
ChainWESTMINSTER COMMUNITIES OF FLORIDA
Certified beds120
Average residents per day93.4
Provider typeMedicare and Medicaid
Located in hospitalNo
First certified1992-01-01
Resident & family councilResident
Sprinklers in all required areasYes
Changed ownership in last 12 monthsNo
Continuing care retirement communityYes
CountyOrange County

Staffing

Florida minimum staffing standard

Florida requires a weekly average of 3.6 hours of direct care per resident per day. This facility reports 3.75 total nurse staffing hours per resident per day — at or above that benchmark by 0.15 hours. CMS reported hours are an annual average and are not a compliance finding.

Nurse aide hours2.28
LPN hours0.36
RN hours1.06
Total nurse hours3.70
Weekend total nurse hours3.40
Administrators who left0

Penalties & enforcement

$22,133
Total fines
2
Fines issued
0
Payment denials
DateTypeAmount
2025-03-04Fine$5,980
2025-03-04Fine$16,153

Health inspection citations

22
Total health citations
1
Actual harm or worse (G–L)
1
Immediate jeopardy (J–L)

Most recent citations (up to 40 shown):

DateTagCategoryScope
2025-03-130554Resident Rights DeficienciesD
2025-03-130655Resident Assessment and Care Planning DeficienciesD
2025-03-130677Quality of Life and Care DeficienciesD
2025-03-130684Quality of Life and Care DeficienciesE
2025-03-130840Administration DeficienciesD
2025-03-130842Resident Assessment and Care Planning DeficienciesD
2025-03-040678Quality of Life and Care DeficienciesJ
2024-08-210609Freedom from Abuse, Neglect, and Exploitation DeficienciesD
2024-08-210689Quality of Life and Care DeficienciesD
2024-05-140554Resident Rights DeficienciesD
2024-05-140686Quality of Life and Care DeficienciesD
2024-05-140694Quality of Life and Care DeficienciesD
2024-05-140842Resident Assessment and Care Planning DeficienciesD
2023-08-030561Resident Rights DeficienciesD
2023-08-030636Resident Assessment and Care Planning DeficienciesD
2023-08-030644Resident Assessment and Care Planning DeficienciesD
2023-08-030684Quality of Life and Care DeficienciesD
2021-10-070641Resident Assessment and Care Planning DeficienciesD
2021-10-070656Resident Assessment and Care Planning DeficienciesD
2021-10-070677Quality of Life and Care DeficienciesD
2021-10-070689Quality of Life and Care DeficienciesD
2021-10-070694Quality of Life and Care DeficienciesD

Scope/severity: A–F no actual harm · G–I actual harm · J–L immediate jeopardy.

Ownership

BELL, WILLIAMCORPORATE DIRECTORNOT APPLICABLE
DYE, STEPHENCORPORATE DIRECTORNOT APPLICABLE
HILLENMEYER, JOHNCORPORATE DIRECTORNOT APPLICABLE
MADDUX, CARLENCORPORATE DIRECTORNOT APPLICABLE
MOCK, JEFFREYCORPORATE DIRECTORNOT APPLICABLE
SHELLEY, LINDACORPORATE DIRECTORNOT APPLICABLE
KEITH, HENRYCORPORATE OFFICERNOT APPLICABLE
WESTMINSTER SERVICES INCOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
DIAZ, RICARDOOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
KEITH, HENRYOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
LEHMAN, GARYOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
DIAZ, RICARDOADP OF THE SNFNOT APPLICABLE
LEHMAN, GARYADP OF THE SNFNOT APPLICABLE

Concerned about care at WESTMINSTER TOWERS?

If you believe a resident has been harmed by neglect or abuse, a Florida elder law attorney can review the situation at no cost. Florida's statute of limitations for most negligence claims is two years, so time matters.

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About this information

Ratings and inspection data come from the federal CMS Nursing Home Compare dataset (July 2026 release) and reflect conditions at the time of the last survey. Conditions change. This page is published for informational purposes only, is not legal advice, and does not create an attorney-client relationship. No outcome is promised or predicted.

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