For-profit

Havens at Pensacola, the

1900 Summit Boulevard, Pensacola, FL 32503

(850) 746-0700

4CMS overall rating · out of 5

At a glance

CMS data snapshot: 2026-08-01 · Sources and limitations
4 of 5Overall
4 of 5Health inspections
4 of 5Staffing
4 of 5Resident quality
OwnershipFor profit - Limited Liability companyCertified beds120
Estimated occupancy92.3%Latest inspection2026-06-03

County and Florida comparison

Navy: facility · Teal: county · Gray: Florida
Overall rating
Facility: 4 of 5
better
Health-inspection score
Facility: 10.0 points
better
Total nurse staffing
Facility: 3.80 hours/day
similar
RN staffing
Facility: 0.67 hours/day
better
Staff turnover
Facility: 51.8%
worse
Latest health deficiencies
Facility: 2 deficiencies
better
View data table
MetricFacilityCountyFlorida
Overall rating4 of 54 of 53 of 5
Health-inspection score10.0 points9.5 points38.5 points
Total nurse staffing3.80 hours/day3.64 hours/day3.63 hours/day
RN staffing0.67 hours/day0.68 hours/day0.62 hours/day
Staff turnover51.8%49.2%41.8%
Latest health deficiencies2 deficiencies1.5 deficiencies6 deficiencies

Comparisons describe CMS data; they are not recommendations.

Inspection history

2026-06-03
2 deficiencies
Highest severity: E

Immediate-jeopardy citations: 0

Tag 0880 · Severity E

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · Deficient, Provider has date of correction 2026-07-29

Tag 0759 · Severity D

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2026-07-29
2025-03-06
1 deficiencies
Highest severity: D

Immediate-jeopardy citations: 0

Tag 0883 · Severity D

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Infection Control Deficiencies · Deficient, Provider has date of correction 2025-03-31
2023-12-14
4 deficiencies
Highest severity: E

Immediate-jeopardy citations: 0

Tag 0732 · Severity E

Post nurse staffing information every day.

Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction 2024-02-15

Tag 0578 · Severity D

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2024-02-15

Tag 0656 · Severity D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2024-02-15

Tag 0919 · Severity D

Make sure that a working call system is available in each resident's bathroom and bathing area.

Environmental Deficiencies · Deficient, Provider has date of correction 2024-02-15

Staffing composition

2.21 hours/dayNurse aide
0.92 hours/dayLPN
0.67 hours/dayRN
Total staffing
3.80 hours/day
County median
3.64 hours/day
Florida median
3.63 hours/day
Weekend total
3.35 hours/day
Staff turnover
51.8%
RN turnover
33.3%

Reported averages, not a real-time staffing schedule.

Resident outcomes

Lower is generally better

Hospitalizations

3.4 per 1,000 daysworseFlorida: 2.1 per 1,000 days · County: 2.3 per 1,000 days
20250101-20251231

Emergency-department visits

2.4 per 1,000 daysworseFlorida: 1.0 per 1,000 days · County: 2.3 per 1,000 days
20250101-20251231

Falls with major injury

6.4%worseFlorida: 2.2% · County: 3.2%
2025Q2-2026Q1

Pressure ulcers

4.1%similarFlorida: 4.2% · County: 4.8%
2025Q2-2026Q1

Urinary tract infections

0.0%unavailableFlorida: 0.0% · County: 0.2%
2025Q2-2026Q1

Antipsychotic medication use

10.0%worseFlorida: 7.0% · County: 7.3%
2025Q2-2026Q1

These group measures do not predict an individual resident’s experience.

Questions to ask

Use these prompts during a tour or phone call
  1. What is driving staff turnover, and what is being done to retain nurses and aides?

    Suggested because of: staff turnover
  2. What fall-prevention program is used, and how are families notified after a fall?

    Suggested because of: falls major injury
  3. How are antipsychotic medications reviewed, reduced when appropriate, and discussed with families?

    Suggested because of: antipsychotic use
  4. How will the care plan be developed, reviewed, and shared with our family?

    Suggested because of: general care planning

Facility Details

County
Escambia County
Certified beds
120
Average daily residents
110.7
Ownership
For profit - Limited Liability company
Provider type
Medicare and Medicaid
In hospital
No
Date certified
2003-04-01
CCN
106052

Staffing Data

Reported measureValue
Nurse aide hours2.21085
Lpn hours0.91996
Rn hours0.66652
Reported total hours3.79733
Weekend total hours3.35497
Weekend rn hours0.46141
Adjusted total hours3.94799
Total turnover percent51.8
Rn turnover percent33.3
Administrators left0

Hours are per resident per day; turnover values are percentages. Missing values are not zero.

Penalties & Enforcement

$0.00Total fines
0Number of fines
0Payment denials

No matching penalties in the supplied CMS records.

Totals reflect the supplied CMS records, not a lifetime total.

Citations

2Health citations
2Fire safety citations

Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.

Serious Deficiencies

FL counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.

0

Ownership & Operators

NameRoleShare
HAVENS SNF OPERATOR HOLDCO LLC5% OR GREATER DIRECT OWNERSHIP INTEREST100%
HAVENS ACQUISITION LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
J & M HOLDINGS GROUP LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST15%
JEK IRRV TR II5% OR GREATER INDIRECT OWNERSHIP INTEREST16%
LABROOK HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
NCS HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
NMJ IRRV TR II5% OR GREATER INDIRECT OWNERSHIP INTEREST15%
SAMBA HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
THE EDWIN AND MIRIAM ZAGHI JOINT REVOCABLE TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
BAMBERGER, JOSHUA5% OR GREATER INDIRECT OWNERSHIP INTEREST15%
ZYTMAN, SHMUEL5% OR GREATER INDIRECT OWNERSHIP INTEREST15%
BAMBERGER, JOSHUAMANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
MAYEAUX, DENNISMANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
POINTDEXTER, JAMESMANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
ZYTMAN, SHMUELMANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
BAMBERGER, JOSHUAOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
MAYEAUX, DENNISOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
POINTDEXTER, JAMESOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
ZYTMAN, SHMUELOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
HAVENS SNF REALTY LLCADP OF THE SNFNOT APPLICABLE
SAMBA HOLDINGS LLCADP OF THE SNFNOT APPLICABLE
BAMBERGER, JOSHUAADP OF THE SNFNOT APPLICABLE
MAYEAUX, DENNISADP OF THE SNFNOT APPLICABLE
POINTDEXTER, JAMESADP OF THE SNFNOT APPLICABLE
ZYTMAN, SHMUELADP OF THE SNFNOT APPLICABLE

Helpful resources

Educational information, not medical or legal advice. Data & methodology