Government - State

Douglas Jacobson State Veterans Nursing Home

21281 Grayton Terrace, Port Charlotte, FL 33954

(941) 613-0919 · Florida Department of Veterans' Affairs

3CMS overall rating · out of 5

At a glance

CMS data snapshot: 2026-08-01 · Sources and limitations
3 of 5Overall
2 of 5Health inspections
5 of 5Staffing
2 of 5Resident quality
OwnershipGovernment - StateCertified beds120
Estimated occupancy93.6%Latest inspection2024-09-06

County and Florida comparison

Navy: facility · Teal: county · Gray: Florida
Overall rating
Facility: 3 of 5
similar
Health-inspection score
Facility: 69.0 points
worse
Total nurse staffing
Facility: 4.67 hours/day
better
RN staffing
Facility: 1.16 hours/day
better
Staff turnover
Facility: 52.1%
worse
Latest health deficiencies
Facility: 6 deficiencies
similar
View data table
MetricFacilityCountyFlorida
Overall rating3 of 53 of 53 of 5
Health-inspection score69.0 points59.3 points38.5 points
Total nurse staffing4.67 hours/day3.99 hours/day3.63 hours/day
RN staffing1.16 hours/day0.62 hours/day0.62 hours/day
Staff turnover52.1%39.3%41.8%
Latest health deficiencies6 deficiencies6 deficiencies6 deficiencies

Comparisons describe CMS data; they are not recommendations.

Inspection history

2024-09-06
6 deficiencies
Highest severity: G

Immediate-jeopardy citations: 0

Tag 0580 · Severity G

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2024-11-06

Tag 0657 · Severity E

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2024-11-06

Tag 0679 · Severity E

Provide activities to meet all resident's needs.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2024-11-06

Tag 0680 · Severity E

Ensure the activities program is directed by a qualified professional.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2024-11-06

Tag 0582 · Severity D

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2024-11-06

Tag 0689 · Severity E

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2024-11-06

Tag 0726 · Severity D

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction 2024-11-06
2023-06-02
12 deficiencies
Highest severity: G

Immediate-jeopardy citations: 0

Tag 0689 · Severity G

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-07-02

Tag 0565 · Severity D

Honor the resident's right to organize and participate in resident/family groups in the facility.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2023-07-02

Tag 0725 · Severity D

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction 2023-07-02

Tag 0740 · Severity D

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-07-02
2021-10-07
2 deficiencies
Highest severity: D

Immediate-jeopardy citations: 0

Tag 0700 · Severity D

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2021-11-07

Tag 0744 · Severity D

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2021-11-07

Staffing composition

2.60 hours/dayNurse aide
0.90 hours/dayLPN
1.16 hours/dayRN
Total staffing
4.67 hours/day
County median
3.99 hours/day
Florida median
3.63 hours/day
Weekend total
3.95 hours/day
Staff turnover
52.1%
RN turnover
32.0%

Reported averages, not a real-time staffing schedule.

Resident outcomes

Lower is generally better

Hospitalizations

1.2 per 1,000 daysbetterFlorida: 2.1 per 1,000 days · County: 1.3 per 1,000 days
20250101-20251231

Emergency-department visits

2.6 per 1,000 daysworseFlorida: 1.0 per 1,000 days · County: 0.9 per 1,000 days
20250101-20251231

Falls with major injury

3.6%worseFlorida: 2.2% · County: 3.0%
2025Q2-2026Q1

Pressure ulcers

4.8%worseFlorida: 4.2% · County: 4.6%
2025Q2-2026Q1

Urinary tract infections

4.8%unavailableFlorida: 0.0% · County: 0.1%
2025Q2-2026Q1

Antipsychotic medication use

26.7%worseFlorida: 7.0% · County: 11.3%
2025Q2-2026Q1

These group measures do not predict an individual resident’s experience.

Questions to ask

Use these prompts during a tour or phone call
  1. What is driving staff turnover, and what is being done to retain nurses and aides?

    Suggested because of: staff turnover
  2. What fall-prevention program is used, and how are families notified after a fall?

    Suggested because of: falls major injury
  3. How does the care team prevent and treat pressure injuries?

    Suggested because of: pressure ulcers
  4. How are antipsychotic medications reviewed, reduced when appropriate, and discussed with families?

    Suggested because of: antipsychotic use
  5. What operational changes followed the facility's most recent penalty?

    Suggested because of: penalties

Facility Details

County
Charlotte County
Certified beds
120
Average daily residents
112.3
Ownership
Government - State
Provider type
Medicare and Medicaid
In hospital
No
Date certified
2004-06-07
CCN
106059

Staffing Data

Reported measureValue
Nurse aide hours2.60358
Lpn hours0.90429
Rn hours1.16386
Reported total hours4.67173
Weekend total hours3.95014
Weekend rn hours0.7633
Adjusted total hours5.50893
Total turnover percent52.1
Rn turnover percent32
Administrators left0

Hours are per resident per day; turnover values are percentages. Missing values are not zero.

Penalties & Enforcement

$114,162.00Total fines
7Number of fines
1Payment denials
DateTypeAmount
2025-06-25Fine$7,660.00
2025-06-25Fine$8,490.00
2025-06-25Fine$18,425.00
2025-02-11Fine$46,937.00
2024-09-06Fine$5,346.00
2024-09-06Fine$11,333.00
2024-09-06Fine$15,971.00
2024-09-06Payment DenialNot reported

Totals reflect the supplied CMS records, not a lifetime total.

Citations

6Health citations
13Fire safety citations

Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.

Serious Deficiencies

FL counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.

5

2025-02-11 · G

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2024-10-29 · G

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2024-10-29 · G

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-09-06 · G

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2023-06-02 · G

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Ownership & Operators

NameRoleShare
CARTER, ALFREDCORPORATE DIRECTORNOT APPLICABLE
GAYLORD, BRANDYOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
MALLARD, LINDSAYOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
WURSTER, JOCEYLYNOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
WILLIAMS, KEITHADP OF THE SNFNOT APPLICABLE
WURSTER, JOCEYLYNADP OF THE SNFNOT APPLICABLE

Helpful resources

Educational information, not medical or legal advice. Data & methodology