Tag 0804 · Severity F
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2024-01-12Non-profit
Willowbrooke Court Skilled Care Center - Edgewater
23305 Blue Water Circle, Boca Raton, FL 33433
(561) 368-5600 · Acts Retirement-Life Communities
At a glance
CMS data snapshot: 2026-08-01 · Sources and limitations
| Ownership | Non profit - Corporation | Certified beds | 60 |
|---|---|---|---|
| Estimated occupancy | 45.0% | Latest inspection | 2025-03-27 |
County and Florida comparison
Navy: facility · Teal: county · Gray: Florida
Overall rating
Facility: 5 of 5
Health-inspection score
Facility: 8.0 points
Total nurse staffing
Facility: 4.66 hours/day
RN staffing
Facility: 1.46 hours/day
Staff turnover
Facility: 11.6%
Latest health deficiencies
Facility: 0 deficiencies
View data table
| Metric | Facility | County | Florida |
|---|---|---|---|
| Overall rating | 5 of 5 | 3 of 5 | 3 of 5 |
| Health-inspection score | 8.0 points | 41.5 points | 38.5 points |
| Total nurse staffing | 4.66 hours/day | 3.63 hours/day | 3.63 hours/day |
| RN staffing | 1.46 hours/day | 0.82 hours/day | 0.62 hours/day |
| Staff turnover | 11.6% | 27.9% | 41.8% |
| Latest health deficiencies | 0 deficiencies | 8.5 deficiencies | 6 deficiencies |
Comparisons describe CMS data; they are not recommendations.
Inspection history
2025-03-27
0 deficiencies
Highest severity: Not reported by CMS
Immediate-jeopardy citations: 0
No matching citation detail was published.
2023-12-14
2 deficiencies
Highest severity: F
Immediate-jeopardy citations: 0
Tag 0812 · Severity F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2024-01-122022-08-04
2 deficiencies
Highest severity: D
Immediate-jeopardy citations: 0
Tag 0758 · Severity D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2022-09-03Tag 0761 · Severity D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2022-09-03Staffing composition
2.69 hours/dayNurse aide
0.52 hours/dayLPN
1.46 hours/dayRN
- Total staffing
- 4.66 hours/day
- County median
- 3.63 hours/day
- Florida median
- 3.63 hours/day
- Weekend total
- 4.47 hours/day
- Staff turnover
- 11.6%
- RN turnover
- 16.7%
Reported averages, not a real-time staffing schedule.
Resident outcomes
Lower is generally better
Hospitalizations
Not reported: cms footnoteunavailableFlorida: 2.1 per 1,000 days · County: 2.2 per 1,000 days20250101-20251231
Emergency-department visits
Not reported: cms footnoteunavailableFlorida: 1.0 per 1,000 days · County: 0.9 per 1,000 days20250101-20251231
Falls with major injury
0.0%betterFlorida: 2.2% · County: 1.8%2025Q2-2026Q1
Pressure ulcers
4.0%similarFlorida: 4.2% · County: 4.9%2025Q2-2026Q1
Urinary tract infections
0.0%unavailableFlorida: 0.0% · County: 0.3%2025Q2-2026Q1
Antipsychotic medication use
Not reported: cms footnoteunavailableFlorida: 7.0% · County: 11.0%2025Q2-2026Q1
These group measures do not predict an individual resident’s experience.
Questions to ask
Use these prompts during a tour or phone call
How will the care plan be developed, reviewed, and shared with our family?
Suggested because of: general care planning
Facility Details
- County
- Palm Beach County
- Certified beds
- 60
- Average daily residents
- 27
- Ownership
- Non profit - Corporation
- Provider type
- Medicare
- In hospital
- No
- Date certified
- 1984-11-07
- CCN
- 105489
Staffing Data
| Reported measure | Value |
|---|---|
| Nurse aide hours | 2.6851 |
| Lpn hours | 0.51909 |
| Rn hours | 1.45781 |
| Reported total hours | 4.662 |
| Weekend total hours | 4.47494 |
| Weekend rn hours | 1.28076 |
| Adjusted total hours | 4.55211 |
| Total turnover percent | 11.6 |
| Rn turnover percent | 16.7 |
| Administrators left | 0 |
Hours are per resident per day; turnover values are percentages. Missing values are not zero.
Penalties & Enforcement
$0.00Total fines
0Number of fines
0Payment denials
No matching penalties in the supplied CMS records.
Totals reflect the supplied CMS records, not a lifetime total.
Citations
0Health citations
5Fire safety citations
Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.
Serious Deficiencies
FL counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.
0
Ownership & Operators
| Name | Role | Share |
|---|---|---|
| ACTS ACQUISITION AND DEVELOPMENT COMPANY LLC | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE |
| ACTS ALLIANCE MANAGEMENT LLC | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE |
| ACTS COMMUNITIES OF MARYLAND, INC. | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE |
| ACTS LEGACY FOUNDATION, INC. | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE |
| ACTS RETIREMENT SERVICES, INC | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE |
| ACTS SIGNATURE COMMUNITY SERVICES INC | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE |
| BONITA SPRINGS RETIREMENT VILLAGE INC | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE |
| MEASE LIFE INC | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE |
| ALLMOND, SUSAN | CORPORATE DIRECTOR | NOT APPLICABLE |
| BROD, KATHRYN | CORPORATE DIRECTOR | NOT APPLICABLE |
| CALLAWAY, WARREN | CORPORATE DIRECTOR | NOT APPLICABLE |
| CHAMBERLAIN, LINDA | CORPORATE DIRECTOR | NOT APPLICABLE |
| CHRISTIANSEN, KAREN | CORPORATE DIRECTOR | NOT APPLICABLE |
| DETWEILER, HAROLD | CORPORATE DIRECTOR | NOT APPLICABLE |
| ESTERHAI, JOHN | CORPORATE DIRECTOR | NOT APPLICABLE |
| GERNER, ELRIC | CORPORATE DIRECTOR | NOT APPLICABLE |
| GLYNN, JAMES | CORPORATE DIRECTOR | NOT APPLICABLE |
| GRANT, GERALD | CORPORATE DIRECTOR | NOT APPLICABLE |
| GREER, JASON | CORPORATE DIRECTOR | NOT APPLICABLE |
| KELLY, MICHAEL | CORPORATE DIRECTOR | NOT APPLICABLE |
| LAMMERS, JOHN | CORPORATE DIRECTOR | NOT APPLICABLE |
| LAWSON, DANIEL | CORPORATE DIRECTOR | NOT APPLICABLE |
| MASHNER, MARVIN | CORPORATE DIRECTOR | NOT APPLICABLE |
| MIDDLEBROOKS, DANIEL | CORPORATE DIRECTOR | NOT APPLICABLE |
| REICHARD, DAWN | CORPORATE DIRECTOR | NOT APPLICABLE |
| AHERN, SUSAN | CORPORATE OFFICER | NOT APPLICABLE |
| ALLMOND, SUSAN | CORPORATE OFFICER | NOT APPLICABLE |
| CHRISTIANSEN, KAREN | CORPORATE OFFICER | NOT APPLICABLE |
| FOX, GLENN | CORPORATE OFFICER | NOT APPLICABLE |
| GERNER, ELRIC | CORPORATE OFFICER | NOT APPLICABLE |
| GRANT, GERALD | CORPORATE OFFICER | NOT APPLICABLE |
| LAWSON, DANIEL | CORPORATE OFFICER | NOT APPLICABLE |
| MASHNER, MARVIN | CORPORATE OFFICER | NOT APPLICABLE |
| ACTS MANAGEMENT SERVICES, INC. | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| ACTS RETIREMENT-LIFE COMMUNITIES INC | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| AHERN, SUSAN | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| CHRISTIANSEN, KAREN | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| FOX, GLENN | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| GRANT, GERALD | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| U.S. BANK | TRUSTEE OF THE SNF | NOT APPLICABLE |
| ACTS MANAGEMENT SERVICES, INC. | ADP OF THE SNF | NOT APPLICABLE |
| ACTS RETIREMENT-LIFE COMMUNITIES INC | ADP OF THE SNF | NOT APPLICABLE |
| ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC | ADP OF THE SNF | NOT APPLICABLE |
| BAKER TILLY ADVISORY GROUP LP | ADP OF THE SNF | NOT APPLICABLE |
| BAKER TILLY US LLP | ADP OF THE SNF | NOT APPLICABLE |
| U.S. BANK | ADP OF THE SNF | NOT APPLICABLE |
| AHERN, SUSAN | ADP OF THE SNF | NOT APPLICABLE |
| CHRISTIANSEN, KAREN | ADP OF THE SNF | NOT APPLICABLE |
| FOX, GLENN | ADP OF THE SNF | NOT APPLICABLE |
| GRANT, GERALD | ADP OF THE SNF | NOT APPLICABLE |
| NEMBHARD, DONOVAN | ADP OF THE SNF | NOT APPLICABLE |
| PALHANO, MELISSA | ADP OF THE SNF | NOT APPLICABLE |
Helpful resources
Educational information, not medical or legal advice. Data & methodology