For-profit

West Melbourne Health & Rehabilitation Center

2125 West New Haven Ave, West Melbourne, FL 32904

(321) 725-7360 · Nhs Management

2CMS overall rating · out of 5

At a glance

CMS data snapshot: 2026-08-01 · Sources and limitations
2 of 5Overall
2 of 5Health inspections
4 of 5Staffing
4 of 5Resident quality
OwnershipFor profit - Limited Liability companyCertified beds180
Estimated occupancy84.6%Latest inspection2025-12-04

County and Florida comparison

Navy: facility · Teal: county · Gray: Florida
Overall rating
Facility: 2 of 5
worse
Health-inspection score
Facility: 64.0 points
worse
Total nurse staffing
Facility: 3.73 hours/day
similar
RN staffing
Facility: 0.58 hours/day
worse
Staff turnover
Facility: 47.4%
worse
Latest health deficiencies
Facility: 13 deficiencies
worse
View data table
MetricFacilityCountyFlorida
Overall rating2 of 52 of 53 of 5
Health-inspection score64.0 points64.0 points38.5 points
Total nurse staffing3.73 hours/day3.60 hours/day3.63 hours/day
RN staffing0.58 hours/day0.57 hours/day0.62 hours/day
Staff turnover47.4%41.6%41.8%
Latest health deficiencies13 deficiencies7 deficiencies6 deficiencies

Comparisons describe CMS data; they are not recommendations.

Inspection history

2025-12-04
13 deficiencies
Highest severity: E

Immediate-jeopardy citations: 0

Tag 0565 · Severity E

Honor the resident's right to organize and participate in resident/family groups in the facility.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2026-01-14

Tag 0812 · Severity E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2026-01-14

Tag 0867 · Severity E

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Administration Deficiencies · Deficient, Provider has date of correction 2026-01-14

Tag 0550 · Severity D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2026-01-14

Tag 0568 · Severity D

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2026-01-14

Tag 0582 · Severity D

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2026-01-14

Tag 0584 · Severity D

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2026-01-14

Tag 0585 · Severity D

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2026-01-14

Tag 0656 · Severity D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2026-01-14

Tag 0677 · Severity D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2026-01-14

Tag 0688 · Severity D

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2026-01-14

Tag 0695 · Severity D

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2026-01-14

Tag 0699 · Severity D

Provide care or services that was trauma informed and/or culturally competent.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2026-01-14
2023-12-14
10 deficiencies
Highest severity: E

Immediate-jeopardy citations: 0

Tag 0623 · Severity E

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2024-01-15

Tag 0812 · Severity E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2024-01-15

Tag 0880 · Severity E

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · Deficient, Provider has date of correction 2024-01-15

Tag 0655 · Severity D

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2024-01-15

Tag 0657 · Severity D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2024-01-15

Tag 0677 · Severity D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2024-01-15

Tag 0689 · Severity D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2024-01-15

Tag 0694 · Severity D

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2024-01-15

Tag 0695 · Severity D

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2024-01-15

Tag 0726 · Severity D

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction 2024-01-15
2022-03-16
14 deficiencies
Highest severity: F

Immediate-jeopardy citations: 0

Tag 0814 · Severity F

Dispose of garbage and refuse properly.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2022-04-15

Tag 0867 · Severity F

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Administration Deficiencies · Deficient, Provider has date of correction 2022-04-15

Tag 0584 · Severity E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2022-04-15

Tag 0636 · Severity E

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2022-04-15

Tag 0638 · Severity E

Assure that each resident’s assessment is updated at least once every 3 months.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2022-04-15

Tag 0803 · Severity E

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2022-04-15

Tag 0550 · Severity D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2022-04-15

Tag 0640 · Severity D

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2022-04-15

Tag 0679 · Severity D

Provide activities to meet all resident's needs.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2022-04-15

Tag 0695 · Severity D

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2022-04-15

Tag 0697 · Severity D

Provide safe, appropriate pain management for a resident who requires such services.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2022-04-15

Tag 0908 · Severity D

Keep all essential equipment working safely.

Environmental Deficiencies · Deficient, Provider has date of correction 2022-04-15

Staffing composition

2.28 hours/dayNurse aide
0.87 hours/dayLPN
0.58 hours/dayRN
Total staffing
3.73 hours/day
County median
3.60 hours/day
Florida median
3.63 hours/day
Weekend total
3.12 hours/day
Staff turnover
47.4%
RN turnover
40.0%

Reported averages, not a real-time staffing schedule.

Resident outcomes

Lower is generally better

Hospitalizations

1.5 per 1,000 daysbetterFlorida: 2.1 per 1,000 days · County: 1.5 per 1,000 days
20250101-20251231

Emergency-department visits

1.9 per 1,000 daysworseFlorida: 1.0 per 1,000 days · County: 1.5 per 1,000 days
20250101-20251231

Falls with major injury

3.6%worseFlorida: 2.2% · County: 2.7%
2025Q2-2026Q1

Pressure ulcers

5.1%worseFlorida: 4.2% · County: 4.3%
2025Q2-2026Q1

Urinary tract infections

0.4%unavailableFlorida: 0.0% · County: 0.3%
2025Q2-2026Q1

Antipsychotic medication use

3.4%betterFlorida: 7.0% · County: 5.6%
2025Q2-2026Q1

These group measures do not predict an individual resident’s experience.

Questions to ask

Use these prompts during a tour or phone call
  1. How many RNs are typically on site during days, nights, and weekends?

    Suggested because of: rn staffing
  2. What is driving staff turnover, and what is being done to retain nurses and aides?

    Suggested because of: staff turnover
  3. What fall-prevention program is used, and how are families notified after a fall?

    Suggested because of: falls major injury
  4. How does the care team prevent and treat pressure injuries?

    Suggested because of: pressure ulcers
  5. How will the care plan be developed, reviewed, and shared with our family?

    Suggested because of: general care planning

Facility Details

County
Brevard County
Certified beds
180
Average daily residents
152.3
Ownership
For profit - Limited Liability company
Provider type
Medicare and Medicaid
In hospital
No
Date certified
1980-09-03
CCN
105376

Staffing Data

Reported measureValue
Nurse aide hours2.27937
Lpn hours0.86902
Rn hours0.58049
Reported total hours3.72888
Weekend total hours3.11632
Weekend rn hours0.39012
Adjusted total hours4.64274
Total turnover percent47.4
Rn turnover percent40
Administrators left1

Hours are per resident per day; turnover values are percentages. Missing values are not zero.

Penalties & Enforcement

$0.00Total fines
0Number of fines
0Payment denials

No matching penalties in the supplied CMS records.

Totals reflect the supplied CMS records, not a lifetime total.

Citations

13Health citations
11Fire safety citations

Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.

Serious Deficiencies

FL counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.

0

Ownership & Operators

NameRoleShare
JAMES N ESTES JR FAMILY DYNASTY TR NO 25% OR GREATER DIRECT OWNERSHIP INTEREST10%
JAMES NORMAN ESTES JR TR5% OR GREATER DIRECT OWNERSHIP INTEREST6%
JENNIFER E AGEE FAMILY DYNASTY TR NO 25% OR GREATER DIRECT OWNERSHIP INTEREST10%
JENNIFER LEE ESTES TR 0310935% OR GREATER DIRECT OWNERSHIP INTEREST6%
ESTES, JAMES5% OR GREATER DIRECT OWNERSHIP INTEREST68%
REGIONS BANK5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE
REGIONS BANK5% OR GREATER SECURITY INTERESTNOT APPLICABLE
CAIATI, DENISEW-2 MANAGING EMPLOYEENOT APPLICABLE
MCVEA, CHERICORPORATE DIRECTORNOT APPLICABLE
RASCO, LYNNCORPORATE DIRECTORNOT APPLICABLE
SCHNEIDER, JULIECORPORATE DIRECTORNOT APPLICABLE
TONEY, DARINCORPORATE DIRECTORNOT APPLICABLE
ESTES, JAMESCORPORATE OFFICERNOT APPLICABLE
LONG, PHILLIPCORPORATE OFFICERNOT APPLICABLE
CAIATI, DENISEOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
MCVEA, CHERIOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
RASCO, LYNNOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
SCHNEIDER, JULIEOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
TONEY, DARINOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE

Helpful resources

Educational information, not medical or legal advice. Data & methodology