For-profit

Vivo Healthcare Normandy

8495 Normandy Blvd, Jacksonville, FL 32221

(904) 783-3749 · Vivo Healthcare

4CMS overall rating · out of 5

At a glance

CMS data snapshot: 2026-08-01 · Sources and limitations
4 of 5Overall
3 of 5Health inspections
2 of 5Staffing
5 of 5Resident quality
OwnershipFor profit - Limited Liability companyCertified beds120
Estimated occupancy94.2%Latest inspection2025-12-18

County and Florida comparison

Navy: facility · Teal: county · Gray: Florida
Overall rating
Facility: 4 of 5
better
Health-inspection score
Facility: 36.0 points
better
Total nurse staffing
Facility: 3.40 hours/day
worse
RN staffing
Facility: 0.44 hours/day
worse
Staff turnover
Facility: 54.9%
worse
Latest health deficiencies
Facility: 8 deficiencies
worse
View data table
MetricFacilityCountyFlorida
Overall rating4 of 54 of 53 of 5
Health-inspection score36.0 points27.0 points38.5 points
Total nurse staffing3.40 hours/day3.56 hours/day3.63 hours/day
RN staffing0.44 hours/day0.53 hours/day0.62 hours/day
Staff turnover54.9%48.2%41.8%
Latest health deficiencies8 deficiencies4 deficiencies6 deficiencies

Comparisons describe CMS data; they are not recommendations.

Inspection history

2025-12-18
8 deficiencies
Highest severity: F

Immediate-jeopardy citations: 0

Tag 0812 · Severity F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2026-01-30

Tag 0804 · Severity E

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2026-01-30

Tag 0656 · Severity D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2026-01-30

Tag 0677 · Severity D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2026-01-30

Tag 0684 · Severity D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2026-01-30

Tag 0686 · Severity D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2026-01-30

Tag 0842 · Severity D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2026-01-30

Tag 0921 · Severity D

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Environmental Deficiencies · Deficient, Provider has date of correction 2026-01-30
2024-01-11
0 deficiencies
Highest severity: Not reported by CMS

Immediate-jeopardy citations: 0

No matching citation detail was published.

2022-02-03
6 deficiencies
Highest severity: F

Immediate-jeopardy citations: 0

Tag 0812 · Severity F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2022-03-11

Tag 0584 · Severity D

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2022-03-11

Tag 0656 · Severity D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2022-03-07

Tag 0677 · Severity D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2022-03-07

Tag 0695 · Severity D

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2022-03-07

Tag 0849 · Severity D

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Administration Deficiencies · Deficient, Provider has date of correction 2022-03-07

Staffing composition

2.19 hours/dayNurse aide
0.76 hours/dayLPN
0.44 hours/dayRN
Total staffing
3.40 hours/day
County median
3.56 hours/day
Florida median
3.63 hours/day
Weekend total
3.15 hours/day
Staff turnover
54.9%
RN turnover
66.7%

Reported averages, not a real-time staffing schedule.

Resident outcomes

Lower is generally better

Hospitalizations

1.8 per 1,000 daysbetterFlorida: 2.1 per 1,000 days · County: 1.9 per 1,000 days
20250101-20251231

Emergency-department visits

0.8 per 1,000 daysbetterFlorida: 1.0 per 1,000 days · County: 0.9 per 1,000 days
20250101-20251231

Falls with major injury

0.3%betterFlorida: 2.2% · County: 1.7%
2025Q2-2026Q1

Pressure ulcers

7.4%worseFlorida: 4.2% · County: 5.4%
2025Q2-2026Q1

Urinary tract infections

0.0%unavailableFlorida: 0.0% · County: 0.0%
2025Q2-2026Q1

Antipsychotic medication use

7.5%worseFlorida: 7.0% · County: 7.5%
2025Q2-2026Q1

These group measures do not predict an individual resident’s experience.

Questions to ask

Use these prompts during a tour or phone call
  1. How many RNs are typically on site during days, nights, and weekends?

    Suggested because of: rn staffing
  2. What is driving staff turnover, and what is being done to retain nurses and aides?

    Suggested because of: staff turnover
  3. How does the care team prevent and treat pressure injuries?

    Suggested because of: pressure ulcers
  4. How are antipsychotic medications reviewed, reduced when appropriate, and discussed with families?

    Suggested because of: antipsychotic use
  5. How will the care plan be developed, reviewed, and shared with our family?

    Suggested because of: general care planning

Facility Details

County
Duval County
Certified beds
120
Average daily residents
113
Ownership
For profit - Limited Liability company
Provider type
Medicare and Medicaid
In hospital
No
Date certified
1990-01-12
CCN
105684

Staffing Data

Reported measureValue
Nurse aide hours2.19377
Lpn hours0.76159
Rn hours0.4416
Reported total hours3.39697
Weekend total hours3.15219
Weekend rn hours0.33025
Adjusted total hours3.70616
Total turnover percent54.9
Rn turnover percent66.7
Administrators left0

Hours are per resident per day; turnover values are percentages. Missing values are not zero.

Penalties & Enforcement

$0.00Total fines
0Number of fines
0Payment denials

No matching penalties in the supplied CMS records.

Totals reflect the supplied CMS records, not a lifetime total.

Citations

8Health citations
10Fire safety citations

Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.

Serious Deficiencies

FL counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.

0

Ownership & Operators

NameRoleShare
JACKSONVILLE 3 NORMANDY OPCO HOLDINGS LLC5% OR GREATER DIRECT OWNERSHIP INTEREST100%
AB MARBEC REALTY GROUP5% OR GREATER INDIRECT OWNERSHIP INTEREST9%
JEK IRRV TR II5% OR GREATER INDIRECT OWNERSHIP INTEREST13%
NMJ IRRV TR II5% OR GREATER INDIRECT OWNERSHIP INTEREST13%
CUKIER, BROCHA5% OR GREATER INDIRECT OWNERSHIP INTEREST10%
GLUCK, BENJAMIN5% OR GREATER INDIRECT OWNERSHIP INTEREST5%
JACOBOWITZ, JUDAH5% OR GREATER INDIRECT OWNERSHIP INTEREST5%
JACKSONVILLE 3 PROPCO HOLDINGS LLC5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE
NORMANDY PROPCO LLC5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE
CUKIER, JOSEFCORPORATE OFFICERNOT APPLICABLE
FRIEDLAND, SHALOMOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
JAKOBOVITS, NATHANINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
KAGAN, JEFFREYINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
FORVIS MAZARS LLPADP OF THE SNFNOT APPLICABLE
JACKSONVILLE 3 PROPCO HOLDINGS LLCADP OF THE SNFNOT APPLICABLE
JEK HOLDINGS LLCADP OF THE SNFNOT APPLICABLE
NORMANDY PROPCO LLCADP OF THE SNFNOT APPLICABLE
PEASE BELL CPAS LLCADP OF THE SNFNOT APPLICABLE
SUMMATION FINANCIAL SERVICES LLCADP OF THE SNFNOT APPLICABLE
VIVO HEALTHCARE CONSULTING LLCADP OF THE SNFNOT APPLICABLE
ELRAMADY, DALIAADP OF THE SNFNOT APPLICABLE
FRIEDLAND, SHALOMADP OF THE SNFNOT APPLICABLE
MABRY III, JACKADP OF THE SNFNOT APPLICABLE

Helpful resources

Educational information, not medical or legal advice. Data & methodology