For-profit

Riverwood Center

2802 Parental Home Road, Jacksonville, FL 32216

(904) 721-0088 · Aston Health

2CMS overall rating · out of 5

At a glance

CMS data snapshot: 2026-08-01 · Sources and limitations
2 of 5Overall
2 of 5Health inspections
3 of 5Staffing
3 of 5Resident quality
OwnershipFor profit - Limited Liability companyCertified beds240
Estimated occupancy90.8%Latest inspection2025-01-09

County and Florida comparison

Navy: facility · Teal: county · Gray: Florida
Overall rating
Facility: 2 of 5
worse
Health-inspection score
Facility: 50.0 points
worse
Total nurse staffing
Facility: 3.36 hours/day
worse
RN staffing
Facility: 0.38 hours/day
worse
Staff turnover
Facility: 47.1%
worse
Latest health deficiencies
Facility: 8 deficiencies
worse
View data table
MetricFacilityCountyFlorida
Overall rating2 of 54 of 53 of 5
Health-inspection score50.0 points27.0 points38.5 points
Total nurse staffing3.36 hours/day3.56 hours/day3.63 hours/day
RN staffing0.38 hours/day0.53 hours/day0.62 hours/day
Staff turnover47.1%48.2%41.8%
Latest health deficiencies8 deficiencies4 deficiencies6 deficiencies

Comparisons describe CMS data; they are not recommendations.

Inspection history

2025-01-09
8 deficiencies
Highest severity: G

Immediate-jeopardy citations: 0

Tag 0676 · Severity G

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2025-02-04

Tag 0558 · Severity D

Reasonably accommodate the needs and preferences of each resident.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2025-02-04

Tag 0583 · Severity D

Keep residents' personal and medical records private and confidential.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2025-02-04

Tag 0656 · Severity D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2025-02-04

Tag 0677 · Severity D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2025-02-04

Tag 0755 · Severity D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2025-02-04

Tag 0759 · Severity D

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2025-02-04

Tag 0791 · Severity D

Provide or obtain dental services for each resident.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2025-02-04
2023-02-02
7 deficiencies
Highest severity: F

Immediate-jeopardy citations: 0

Tag 0804 · Severity F

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2023-03-02

Tag 0677 · Severity D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-03-02

Tag 0684 · Severity D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-03-02

Tag 0687 · Severity D

Provide appropriate foot care.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-03-02

Tag 0689 · Severity D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-03-02

Tag 0755 · Severity D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2023-03-02

Tag 0761 · Severity D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2023-03-02
2021-06-17
12 deficiencies
Highest severity: F

Immediate-jeopardy citations: 0

Tag 0812 · Severity F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2021-07-17

Tag 0584 · Severity D

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2021-07-17

Tag 0655 · Severity D

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2021-07-17

Tag 0684 · Severity D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2021-07-17

Tag 0689 · Severity D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2021-07-17

Tag 0690 · Severity D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2021-07-17

Tag 0695 · Severity D

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2021-07-17

Tag 0761 · Severity D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2021-07-17

Staffing composition

2.07 hours/dayNurse aide
0.90 hours/dayLPN
0.38 hours/dayRN
Total staffing
3.36 hours/day
County median
3.56 hours/day
Florida median
3.63 hours/day
Weekend total
3.10 hours/day
Staff turnover
47.1%
RN turnover
20.0%

Reported averages, not a real-time staffing schedule.

Resident outcomes

Lower is generally better

Hospitalizations

1.5 per 1,000 daysbetterFlorida: 2.1 per 1,000 days · County: 1.9 per 1,000 days
20250101-20251231

Emergency-department visits

0.7 per 1,000 daysbetterFlorida: 1.0 per 1,000 days · County: 0.9 per 1,000 days
20250101-20251231

Falls with major injury

2.1%similarFlorida: 2.2% · County: 1.7%
2025Q2-2026Q1

Pressure ulcers

4.5%worseFlorida: 4.2% · County: 5.4%
2025Q2-2026Q1

Urinary tract infections

0.3%unavailableFlorida: 0.0% · County: 0.0%
2025Q2-2026Q1

Antipsychotic medication use

24.5%worseFlorida: 7.0% · County: 7.5%
2025Q2-2026Q1

These group measures do not predict an individual resident’s experience.

Questions to ask

Use these prompts during a tour or phone call
  1. What changes were made after inspectors reported actual harm during the 2025-01-09 inspection?

    Suggested because of: latest actual harm
  2. How many RNs are typically on site during days, nights, and weekends?

    Suggested because of: rn staffing
  3. What is driving staff turnover, and what is being done to retain nurses and aides?

    Suggested because of: staff turnover
  4. How does the care team prevent and treat pressure injuries?

    Suggested because of: pressure ulcers
  5. How are antipsychotic medications reviewed, reduced when appropriate, and discussed with families?

    Suggested because of: antipsychotic use

Facility Details

County
Duval County
Certified beds
240
Average daily residents
218
Ownership
For profit - Limited Liability company
Provider type
Medicare and Medicaid
In hospital
No
Date certified
1967-03-20
CCN
105135

Staffing Data

Reported measureValue
Nurse aide hours2.07275
Lpn hours0.90079
Rn hours0.38452
Reported total hours3.35806
Weekend total hours3.10257
Weekend rn hours0.28301
Adjusted total hours3.80116
Total turnover percent47.1
Rn turnover percent20
Administrators left0

Hours are per resident per day; turnover values are percentages. Missing values are not zero.

Penalties & Enforcement

$34,778.00Total fines
1Number of fines
0Payment denials
DateTypeAmount
2025-01-09Fine$34,778.00

Totals reflect the supplied CMS records, not a lifetime total.

Citations

8Health citations
14Fire safety citations

Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.

Serious Deficiencies

FL counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.

1

2025-01-09 · G

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Ownership & Operators

NameRoleShare
KLEIN, SAMUEL5% OR GREATER INDIRECT OWNERSHIP INTEREST75%
KALMUS, GREGORYW-2 MANAGING EMPLOYEENOT APPLICABLE

Helpful resources

Educational information, not medical or legal advice. Data & methodology