Non-profit

Manor at Carpenters, the

1001 Carpenters Way, Lakeland, FL 33809

(863) 858-3847

4CMS overall rating · out of 5

At a glance

CMS data snapshot: 2026-08-01 · Sources and limitations
4 of 5Overall
4 of 5Health inspections
4 of 5Staffing
4 of 5Resident quality
OwnershipNon profit - CorporationCertified beds72
Estimated occupancy91.8%Latest inspection2024-01-18

County and Florida comparison

Navy: facility · Teal: county · Gray: Florida
Overall rating
Facility: 4 of 5
better
Health-inspection score
Facility: 25.0 points
better
Total nurse staffing
Facility: 3.71 hours/day
similar
RN staffing
Facility: 0.89 hours/day
better
Staff turnover
Facility: 41.3%
similar
Latest health deficiencies
Facility: 3 deficiencies
better
View data table
MetricFacilityCountyFlorida
Overall rating4 of 52 of 53 of 5
Health-inspection score25.0 points74.0 points38.5 points
Total nurse staffing3.71 hours/day3.52 hours/day3.63 hours/day
RN staffing0.89 hours/day0.52 hours/day0.62 hours/day
Staff turnover41.3%45.5%41.8%
Latest health deficiencies3 deficiencies10 deficiencies6 deficiencies

Comparisons describe CMS data; they are not recommendations.

Inspection history

2024-01-18
3 deficiencies
Highest severity: D

Immediate-jeopardy citations: 0

Tag 0554 · Severity D

Allow residents to self-administer drugs if determined clinically appropriate.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2024-02-17

Tag 0645 · Severity D

PASARR screening for Mental disorders or Intellectual Disabilities

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2024-02-17

Tag 0684 · Severity D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2024-02-17
2022-02-11
7 deficiencies
Highest severity: E

Immediate-jeopardy citations: 0

Tag 0812 · Severity E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2022-03-11

Tag 0684 · Severity D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2022-03-11

Tag 0758 · Severity D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2022-03-11

Tag 0880 · Severity D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · Deficient, Provider has date of correction 2022-03-11

Tag 0886 · Severity D

Perform COVID19 testing on residents and staff.

Infection Control Deficiencies · Deficient, Provider has date of correction 2022-03-11
2020-12-04
5 deficiencies
Highest severity: D

Immediate-jeopardy citations: 0

Tag 0557 · Severity D

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2021-01-04

Tag 0686 · Severity D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2021-01-04

Tag 0695 · Severity D

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2021-01-04

Tag 0806 · Severity D

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2021-01-04

Tag 0810 · Severity D

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2021-01-04

Staffing composition

2.35 hours/dayNurse aide
0.47 hours/dayLPN
0.89 hours/dayRN
Total staffing
3.71 hours/day
County median
3.52 hours/day
Florida median
3.63 hours/day
Weekend total
3.33 hours/day
Staff turnover
41.3%
RN turnover
31.6%

Reported averages, not a real-time staffing schedule.

Resident outcomes

Lower is generally better

Hospitalizations

2.3 per 1,000 daysworseFlorida: 2.1 per 1,000 days · County: 2.3 per 1,000 days
20250101-20251231

Emergency-department visits

0.4 per 1,000 daysbetterFlorida: 1.0 per 1,000 days · County: 0.9 per 1,000 days
20250101-20251231

Falls with major injury

4.6%worseFlorida: 2.2% · County: 2.3%
2025Q2-2026Q1

Pressure ulcers

8.3%worseFlorida: 4.2% · County: 4.6%
2025Q2-2026Q1

Urinary tract infections

1.8%unavailableFlorida: 0.0% · County: 0.0%
2025Q2-2026Q1

Antipsychotic medication use

5.9%betterFlorida: 7.0% · County: 5.9%
2025Q2-2026Q1

These group measures do not predict an individual resident’s experience.

Questions to ask

Use these prompts during a tour or phone call
  1. What changes were made after inspectors reported actual harm during the 2025-03-17 inspection?

    Suggested because of: latest actual harm
  2. What fall-prevention program is used, and how are families notified after a fall?

    Suggested because of: falls major injury
  3. How does the care team prevent and treat pressure injuries?

    Suggested because of: pressure ulcers
  4. What operational changes followed the facility's most recent penalty?

    Suggested because of: penalties
  5. How will the care plan be developed, reviewed, and shared with our family?

    Suggested because of: general care planning

Facility Details

County
Polk County
Certified beds
72
Average daily residents
66.1
Ownership
Non profit - Corporation
Provider type
Medicare and Medicaid
In hospital
No
Date certified
1989-07-06
CCN
105660

Staffing Data

Reported measureValue
Nurse aide hours2.34694
Lpn hours0.47198
Rn hours0.89014
Reported total hours3.70906
Weekend total hours3.33165
Weekend rn hours0.68097
Adjusted total hours3.97145
Total turnover percent41.3
Rn turnover percent31.6
Administrators left2

Hours are per resident per day; turnover values are percentages. Missing values are not zero.

Penalties & Enforcement

$24,252.00Total fines
1Number of fines
0Payment denials
DateTypeAmount
2025-03-17Fine$24,252.00

Totals reflect the supplied CMS records, not a lifetime total.

Citations

3Health citations
9Fire safety citations

Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.

Serious Deficiencies

FL counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.

2

2025-03-17 · G

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2025-03-17 · G

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Ownership & Operators

NameRoleShare
GOSS, JOSEPHCORPORATE DIRECTORNOT APPLICABLE
LAIDLER, WALTERCORPORATE DIRECTORNOT APPLICABLE
MABE, BEAUFORDCORPORATE DIRECTORNOT APPLICABLE
SCRUGGS, DAVIDCORPORATE DIRECTORNOT APPLICABLE
GILLMAN, LEOCORPORATE OFFICERNOT APPLICABLE
MCCRANEY, S LOUCORPORATE OFFICERNOT APPLICABLE
ROBARE, BRIANCORPORATE OFFICERNOT APPLICABLE
VESPA, DAVIDCORPORATE OFFICERNOT APPLICABLE
CARPENTERS HOME ESTATES INCOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
CHAPPEL, CHRISTOPHEROPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
LAYFIELD, ANGELAOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
ROBARE, BRIANOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
STROZIER, JEFFREYOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
CHAPPEL, CHRISTOPHERADP OF THE SNFNOT APPLICABLE
STROZIER, JEFFREYADP OF THE SNFNOT APPLICABLE

Helpful resources

Educational information, not medical or legal advice. Data & methodology