HIGHLANDS LAKE CENTER

★ 2-star For-profit
2
Overall
2
Health inspection
3
Staffing
4
Quality measures

Facility details

CCN105620
Ownership typeFor profit - Corporation
Legal business nameHIGHLANDS LAKE CENTER LLC
ChainASTON HEALTH
Certified beds179
Average residents per day167.3
Provider typeMedicare and Medicaid
Located in hospitalNo
First certified1988-09-29
Resident & family councilResident
Sprinklers in all required areasYes
Changed ownership in last 12 monthsNo
Continuing care retirement communityNo
CountyPolk County

Staffing

Florida minimum staffing standard

Florida requires a weekly average of 3.6 hours of direct care per resident per day. This facility reports 3.30 total nurse staffing hours per resident per day — below that benchmark by 0.30 hours. CMS reported hours are an annual average and are not a compliance finding.

Nurse aide hours2.01
LPN hours0.61
RN hours0.70
Total nurse hours3.32
Weekend total nurse hours3.09
Total nursing staff turnover53.5%
RN turnover46.9%
Administrators who left1

Penalties & enforcement

$0
Total fines
0
Fines issued
0
Payment denials

No federal penalties on record in the current CMS release.

Health inspection citations

32
Total health citations
0
Actual harm or worse (G–L)
0
Immediate jeopardy (J–L)

Most recent citations (up to 40 shown):

DateTagCategoryScope
2025-11-050697Quality of Life and Care DeficienciesD
2025-11-050755Pharmacy Service DeficienciesE
2025-04-170585Resident Rights DeficienciesE
2025-04-170773Administration DeficienciesD
2024-08-060584Resident Rights DeficienciesD
2024-08-060585Resident Rights DeficienciesD
2024-08-060761Pharmacy Service DeficienciesD
2024-03-070641Resident Assessment and Care Planning DeficienciesE
2024-03-070644Resident Assessment and Care Planning DeficienciesE
2024-03-070675Quality of Life and Care DeficienciesD
2024-03-070690Quality of Life and Care DeficienciesD
2024-03-070694Quality of Life and Care DeficienciesD
2024-03-070695Quality of Life and Care DeficienciesD
2024-03-070755Pharmacy Service DeficienciesD
2024-03-070759Pharmacy Service DeficienciesD
2024-03-070761Pharmacy Service DeficienciesD
2024-03-070842Resident Assessment and Care Planning DeficienciesD
2024-03-070921Environmental DeficienciesD
2024-03-070925Environmental DeficienciesD
2024-03-070582Resident Rights DeficienciesE
2024-03-070684Quality of Life and Care DeficienciesD
2024-03-070880Infection Control DeficienciesD
2021-11-180550Resident Rights DeficienciesD
2021-11-180623Resident Rights DeficienciesD
2021-11-180625Resident Rights DeficienciesD
2021-11-180692Quality of Life and Care DeficienciesD
2021-11-180695Quality of Life and Care DeficienciesD
2021-11-180755Pharmacy Service DeficienciesD
2021-11-180759Pharmacy Service DeficienciesD
2021-11-180806Nutrition and Dietary DeficienciesE
2020-02-280759Pharmacy Service DeficienciesD
2020-02-280761Pharmacy Service DeficienciesE

Scope/severity: A–F no actual harm · G–I actual harm · J–L immediate jeopardy.

Ownership

GABRIEL LIVING CENTER, LLCDIRECT OWNERSHIP INTERESTNOT APPLICABLE
HIGHLANDS LAKE HOLDCO LLCDIRECT OWNERSHIP INTERESTNOT APPLICABLE
LCE PARTNERS LLCINDIRECT OWNERSHIP INTERESTNOT APPLICABLE
BURGESS, TAMMIEMANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
BURGESS, TAMMIEOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
PRASHAD, SHALIZAOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
REINOSO, JOSEOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
THACKER, TRICIAOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
WILLIAMS, ELLISOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
ASTON HEALTHCARE LLCADP OF THE SNFNOT APPLICABLE
REINOSO, JOSEADP OF THE SNFNOT APPLICABLE
WILLIAMS, ELLISADP OF THE SNFNOT APPLICABLE

Concerned about care at HIGHLANDS LAKE CENTER?

If you believe a resident has been harmed by neglect or abuse, a Florida elder law attorney can review the situation at no cost. Florida's statute of limitations for most negligence claims is two years, so time matters.

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About this information

Ratings and inspection data come from the federal CMS Nursing Home Compare dataset (July 2026 release) and reflect conditions at the time of the last survey. Conditions change. This page is published for informational purposes only, is not legal advice, and does not create an attorney-client relationship. No outcome is promised or predicted.

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