Tag 0550 · Severity E
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Deficient, Provider has date of correction 2025-03-22For-profit
Life Care Center of Winter Haven
1510 Cypress Gardens Blvd, Winter Haven, FL 33884
(863) 318-8646 · Life Care Centers of America
At a glance
CMS data snapshot: 2026-08-01 · Sources and limitations
| Ownership | For profit - Corporation | Certified beds | 177 |
|---|---|---|---|
| Estimated occupancy | 95.0% | Latest inspection | 2025-02-20 |
County and Florida comparison
Navy: facility · Teal: county · Gray: Florida
Overall rating
Facility: 4 of 5
Health-inspection score
Facility: 49.0 points
Total nurse staffing
Facility: 3.80 hours/day
RN staffing
Facility: 0.63 hours/day
Staff turnover
Facility: 39.0%
Latest health deficiencies
Facility: 10 deficiencies
View data table
| Metric | Facility | County | Florida |
|---|---|---|---|
| Overall rating | 4 of 5 | 2 of 5 | 3 of 5 |
| Health-inspection score | 49.0 points | 74.0 points | 38.5 points |
| Total nurse staffing | 3.80 hours/day | 3.52 hours/day | 3.63 hours/day |
| RN staffing | 0.63 hours/day | 0.52 hours/day | 0.62 hours/day |
| Staff turnover | 39.0% | 45.5% | 41.8% |
| Latest health deficiencies | 10 deficiencies | 10 deficiencies | 6 deficiencies |
Comparisons describe CMS data; they are not recommendations.
Inspection history
2025-02-20
10 deficiencies
Highest severity: E
Immediate-jeopardy citations: 0
Tag 0687 · Severity E
Provide appropriate foot care.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2025-03-22Tag 0759 · Severity E
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2025-03-22Tag 0554 · Severity D
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Deficient, Provider has date of correction 2025-03-22Tag 0585 · Severity D
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Deficient, Provider has date of correction 2025-03-22Tag 0623 · Severity D
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Deficient, Provider has date of correction 2025-03-22Tag 0645 · Severity D
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2025-03-22Tag 0684 · Severity D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2025-03-22Tag 0770 · Severity D
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · Deficient, Provider has date of correction 2025-03-22Tag 0880 · Severity D
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Deficient, Provider has date of correction 2025-03-222023-01-26
6 deficiencies
Highest severity: F
Immediate-jeopardy citations: 0
Tag 0644 · Severity F
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2023-02-26Tag 0695 · Severity E
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-02-26Tag 0550 · Severity D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Deficient, Provider has date of correction 2023-02-26Tag 0684 · Severity D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-02-26Tag 0758 · Severity D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2023-02-26Tag 0759 · Severity D
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2023-02-262021-03-12
6 deficiencies
Highest severity: D
Immediate-jeopardy citations: 0
Tag 0656 · Severity D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2021-04-12Tag 0758 · Severity D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2021-06-11Tag 0759 · Severity D
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2021-04-12Tag 0761 · Severity D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2021-04-12Tag 0812 · Severity D
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2021-04-12Tag 0867 · Severity D
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Deficient, Provider has date of correction 2021-06-11Staffing composition
2.31 hours/dayNurse aide
0.85 hours/dayLPN
0.63 hours/dayRN
- Total staffing
- 3.80 hours/day
- County median
- 3.52 hours/day
- Florida median
- 3.63 hours/day
- Weekend total
- 3.45 hours/day
- Staff turnover
- 39.0%
- RN turnover
- 46.7%
Reported averages, not a real-time staffing schedule.
Resident outcomes
Lower is generally better
Hospitalizations
3.2 per 1,000 daysworseFlorida: 2.1 per 1,000 days · County: 2.3 per 1,000 days20250101-20251231
Emergency-department visits
1.3 per 1,000 daysworseFlorida: 1.0 per 1,000 days · County: 0.9 per 1,000 days20250101-20251231
Falls with major injury
4.6%worseFlorida: 2.2% · County: 2.3%2025Q2-2026Q1
Pressure ulcers
4.5%worseFlorida: 4.2% · County: 4.6%2025Q2-2026Q1
Urinary tract infections
0.0%unavailableFlorida: 0.0% · County: 0.0%2025Q2-2026Q1
Antipsychotic medication use
13.1%worseFlorida: 7.0% · County: 5.9%2025Q2-2026Q1
These group measures do not predict an individual resident’s experience.
Questions to ask
Use these prompts during a tour or phone call
What fall-prevention program is used, and how are families notified after a fall?
Suggested because of: falls major injuryHow does the care team prevent and treat pressure injuries?
Suggested because of: pressure ulcersHow are antipsychotic medications reviewed, reduced when appropriate, and discussed with families?
Suggested because of: antipsychotic useHow will the care plan be developed, reviewed, and shared with our family?
Suggested because of: general care planning
Facility Details
- County
- Polk County
- Certified beds
- 177
- Average daily residents
- 168.1
- Ownership
- For profit - Corporation
- Provider type
- Medicare and Medicaid
- In hospital
- No
- Date certified
- 1993-05-01
- CCN
- 105792
Staffing Data
| Reported measure | Value |
|---|---|
| Nurse aide hours | 2.30981 |
| Lpn hours | 0.85437 |
| Rn hours | 0.63242 |
| Reported total hours | 3.7966 |
| Weekend total hours | 3.45086 |
| Weekend rn hours | 0.48167 |
| Adjusted total hours | 4.32692 |
| Total turnover percent | 39 |
| Rn turnover percent | 46.7 |
| Administrators left | 0 |
Hours are per resident per day; turnover values are percentages. Missing values are not zero.
Penalties & Enforcement
$0.00Total fines
0Number of fines
0Payment denials
No matching penalties in the supplied CMS records.
Totals reflect the supplied CMS records, not a lifetime total.
Citations
10Health citations
11Fire safety citations
Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.
Serious Deficiencies
FL counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.
0
Ownership & Operators
| Name | Role | Share |
|---|---|---|
| MENNEN, SARAH | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE |
| PRESTON, AARON | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE |
| RAWLINSON, PAMELA | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE |
| FLETCHER, TODD | CORPORATE DIRECTOR | NOT APPLICABLE |
| LAY, LISA | CORPORATE DIRECTOR | NOT APPLICABLE |
| PRESTON, FORREST | CORPORATE DIRECTOR | NOT APPLICABLE |
| SWANKER, RICHARD | CORPORATE DIRECTOR | NOT APPLICABLE |
| ZIEGLER, JAMES | CORPORATE DIRECTOR | NOT APPLICABLE |
| CROSS, CINDY | CORPORATE OFFICER | NOT APPLICABLE |
| FLETCHER, TODD | CORPORATE OFFICER | NOT APPLICABLE |
| HENRY, TERRY | CORPORATE OFFICER | NOT APPLICABLE |
| LAY, LISA | CORPORATE OFFICER | NOT APPLICABLE |
| PRESTON, FORREST | CORPORATE OFFICER | NOT APPLICABLE |
| SWANKER, RICHARD | CORPORATE OFFICER | NOT APPLICABLE |
| THURMOND, JOAN | CORPORATE OFFICER | NOT APPLICABLE |
| ZIEGLER, JAMES | CORPORATE OFFICER | NOT APPLICABLE |
| LIFE CARE CENTERS OF AMERICA, INC. | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| CARLUCCI, JOSEPH | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| FLETCHER, TODD | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| LAY, LISA | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| MENNEN, SARAH | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| PRESTON, AARON | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| PRESTON, AUBREY | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| PRESTON, FORREST | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| RAWLINSON, PAMELA | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| SWANKER, RICHARD | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| ZIEGLER, JAMES | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| LIFE CARE CENTERS OF AMERICA, INC. | ADP OF THE SNF | NOT APPLICABLE |
| CARLUCCI, JOSEPH | ADP OF THE SNF | NOT APPLICABLE |
| MENNEN, SARAH | ADP OF THE SNF | NOT APPLICABLE |
| PRESTON, FORREST | ADP OF THE SNF | NOT APPLICABLE |
Helpful resources
Educational information, not medical or legal advice. Data & methodology