For-profit

Lakeland Hills Center

610 E Bella Vista Dr, Lakeland, FL 33805

(863) 688-8591 · Hearthstone Senior Communities

2CMS overall rating · out of 5

At a glance

CMS data snapshot: 2026-08-01 · Sources and limitations
2 of 5Overall
1 of 5Health inspections
1 of 5Staffing
5 of 5Resident quality
OwnershipFor profit - Limited Liability companyCertified beds120
Estimated occupancy95.3%Latest inspection2026-03-12

County and Florida comparison

Navy: facility · Teal: county · Gray: Florida
Overall rating
Facility: 2 of 5
worse
Health-inspection score
Facility: 178.0 points
worse
Total nurse staffing
Facility: 3.21 hours/day
worse
RN staffing
Facility: 0.39 hours/day
worse
Staff turnover
Facility: 50.9%
worse
Latest health deficiencies
Facility: 14 deficiencies
worse
View data table
MetricFacilityCountyFlorida
Overall rating2 of 52 of 53 of 5
Health-inspection score178.0 points74.0 points38.5 points
Total nurse staffing3.21 hours/day3.52 hours/day3.63 hours/day
RN staffing0.39 hours/day0.52 hours/day0.62 hours/day
Staff turnover50.9%45.5%41.8%
Latest health deficiencies14 deficiencies10 deficiencies6 deficiencies

Comparisons describe CMS data; they are not recommendations.

Inspection history

2026-03-12
14 deficiencies
Highest severity: E

Immediate-jeopardy citations: 0

Tag 0761 · Severity E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2026-05-16

Tag 0565 · Severity D

Honor the resident's right to organize and participate in resident/family groups in the facility.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2026-04-12

Tag 0584 · Severity D

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2026-04-12

Tag 0645 · Severity D

PASARR screening for Mental disorders or Intellectual Disabilities

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2026-04-12

Tag 0656 · Severity D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2026-05-16

Tag 0677 · Severity D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2026-04-12

Tag 0679 · Severity D

Provide activities to meet all resident's needs.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2026-04-12

Tag 0693 · Severity D

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2026-04-12

Tag 0745 · Severity D

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2026-04-12

Tag 0756 · Severity D

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2026-04-12

Tag 0770 · Severity D

Provide timely, quality laboratory services/tests to meet the needs of residents.

Administration Deficiencies · Deficient, Provider has date of correction 2026-04-12

Tag 0867 · Severity D

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Administration Deficiencies · Deficient, Provider has date of correction 2026-05-16

Tag 0925 · Severity D

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Environmental Deficiencies · Deficient, Provider has date of correction 2026-05-16
2023-09-28
16 deficiencies
Highest severity: F

Immediate-jeopardy citations: 0

Tag 0880 · Severity F

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · Deficient, Provider has date of correction 2023-10-28

Tag 0565 · Severity E

Honor the resident's right to organize and participate in resident/family groups in the facility.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2023-10-28

Tag 0865 · Severity E

Have a plan that describes the process for conducting QAPI and QAA activities.

Administration Deficiencies · Deficient, Provider has date of correction 2023-10-28

Tag 0644 · Severity D

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2023-10-28

Tag 0645 · Severity D

PASARR screening for Mental disorders or Intellectual Disabilities

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2023-10-28

Tag 0692 · Severity D

Provide enough food/fluids to maintain a resident's health.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-10-28

Tag 0756 · Severity D

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2023-10-28

Tag 0759 · Severity D

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2023-10-28

Tag 0684 · Severity D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-10-28
2021-08-19
2 deficiencies
Highest severity: D

Immediate-jeopardy citations: 0

Tag 0759 · Severity D

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2021-09-19

Staffing composition

2.04 hours/dayNurse aide
0.79 hours/dayLPN
0.39 hours/dayRN
Total staffing
3.21 hours/day
County median
3.52 hours/day
Florida median
3.63 hours/day
Weekend total
3.04 hours/day
Staff turnover
50.9%
RN turnover
80.0%

Reported averages, not a real-time staffing schedule.

Resident outcomes

Lower is generally better

Hospitalizations

2.5 per 1,000 daysworseFlorida: 2.1 per 1,000 days · County: 2.3 per 1,000 days
20250101-20251231

Emergency-department visits

1.4 per 1,000 daysworseFlorida: 1.0 per 1,000 days · County: 0.9 per 1,000 days
20250101-20251231

Falls with major injury

2.3%similarFlorida: 2.2% · County: 2.3%
2025Q2-2026Q1

Pressure ulcers

4.6%worseFlorida: 4.2% · County: 4.6%
2025Q2-2026Q1

Urinary tract infections

0.0%unavailableFlorida: 0.0% · County: 0.0%
2025Q2-2026Q1

Antipsychotic medication use

9.2%worseFlorida: 7.0% · County: 5.9%
2025Q2-2026Q1

These group measures do not predict an individual resident’s experience.

Questions to ask

Use these prompts during a tour or phone call
  1. How many RNs are typically on site during days, nights, and weekends?

    Suggested because of: rn staffing
  2. What is driving staff turnover, and what is being done to retain nurses and aides?

    Suggested because of: staff turnover
  3. How does the care team prevent and treat pressure injuries?

    Suggested because of: pressure ulcers
  4. How are antipsychotic medications reviewed, reduced when appropriate, and discussed with families?

    Suggested because of: antipsychotic use
  5. What operational changes followed the facility's most recent penalty?

    Suggested because of: penalties

Facility Details

County
Polk County
Certified beds
120
Average daily residents
114.3
Ownership
For profit - Limited Liability company
Provider type
Medicare and Medicaid
In hospital
No
Date certified
1974-12-01
CCN
105283

Staffing Data

Reported measureValue
Nurse aide hours2.0424
Lpn hours0.78604
Rn hours0.38533
Reported total hours3.21377
Weekend total hours3.04498
Weekend rn hours0.25042
Adjusted total hours3.40357
Total turnover percent50.9
Rn turnover percent80
Administrators left3

Hours are per resident per day; turnover values are percentages. Missing values are not zero.

Penalties & Enforcement

$139,373.00Total fines
1Number of fines
1Payment denials
DateTypeAmount
2025-04-11Fine$139,373.00
2025-04-11Payment DenialNot reported

Totals reflect the supplied CMS records, not a lifetime total.

Citations

14Health citations
8Fire safety citations

Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.

Serious Deficiencies

FL counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.

3

2025-04-11 · K

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2025-04-11 · K

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

2025-04-11 · K

Ensure that residents are free from significant medication errors.

Ownership & Operators

NameRoleShare
LAKELAND HILLS REHABILITATION CENTER, LLC5% OR GREATER DIRECT OWNERSHIP INTEREST100%
HEARTHSTONE SENIOR COMMUNITIES, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%
GARNER, ALVINCORPORATE OFFICERNOT APPLICABLE
JAFFE, HOWARDCORPORATE OFFICERNOT APPLICABLE
ROMBOLD, LORICORPORATE OFFICERNOT APPLICABLE
WYATT, BRIANCORPORATE OFFICERNOT APPLICABLE
CONSULTING SUPPORT SERVICES, LLCOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
FACILITY SUPPORT COMPANY, LLCOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
KANE FINANCIAL SERVICES, LLCOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
THEMIS HEALTH MANAGEMENT, LLCOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
BOWDEN, DESTINYOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
KUHLMEYER, RICHARDOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
CONSULTING SUPPORT SERVICES, LLCADP OF THE SNFNOT APPLICABLE
FACILITY SUPPORT COMPANY, LLCADP OF THE SNFNOT APPLICABLE
KANE FINANCIAL SERVICES, LLCADP OF THE SNFNOT APPLICABLE
SELECT REHABILITATION, LLCADP OF THE SNFNOT APPLICABLE
THEMIS HEALTH MANAGEMENT, LLCADP OF THE SNFNOT APPLICABLE
BOWDEN, DESTINYADP OF THE SNFNOT APPLICABLE
KUHLMEYER, RICHARDADP OF THE SNFNOT APPLICABLE

Helpful resources

Educational information, not medical or legal advice. Data & methodology