For-profit

Dolphin Pointe Health Care Center

5355 Dolphin Point Blvd, Jacksonville, FL 32211

(937) 434-8820

3CMS overall rating · out of 5

At a glance

CMS data snapshot: 2026-08-01 · Sources and limitations
3 of 5Overall
3 of 5Health inspections
3 of 5Staffing
3 of 5Resident quality
OwnershipFor profit - Limited Liability companyCertified beds146
Estimated occupancy92.0%Latest inspection2026-01-30

County and Florida comparison

Navy: facility · Teal: county · Gray: Florida
Overall rating
Facility: 3 of 5
similar
Health-inspection score
Facility: 39.0 points
similar
Total nurse staffing
Facility: 4.09 hours/day
better
RN staffing
Facility: 0.42 hours/day
worse
Staff turnover
Facility: 55.8%
worse
Latest health deficiencies
Facility: 5 deficiencies
better
View data table
MetricFacilityCountyFlorida
Overall rating3 of 54 of 53 of 5
Health-inspection score39.0 points27.0 points38.5 points
Total nurse staffing4.09 hours/day3.56 hours/day3.63 hours/day
RN staffing0.42 hours/day0.53 hours/day0.62 hours/day
Staff turnover55.8%48.2%41.8%
Latest health deficiencies5 deficiencies4 deficiencies6 deficiencies

Comparisons describe CMS data; they are not recommendations.

Inspection history

2026-01-30
5 deficiencies
Highest severity: F

Immediate-jeopardy citations: 0

Tag 0812 · Severity F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2026-03-13

Tag 0677 · Severity E

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2026-03-13

Tag 0554 · Severity D

Allow residents to self-administer drugs if determined clinically appropriate.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2026-03-13

Tag 0607 · Severity D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction 2026-03-13

Tag 0842 · Severity D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2026-03-13
2024-02-15
9 deficiencies
Highest severity: F

Immediate-jeopardy citations: 0

Tag 0812 · Severity F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2024-03-15

Tag 0585 · Severity D

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2024-03-15

Tag 0644 · Severity D

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2024-03-15

Tag 0684 · Severity D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2024-03-15

Tag 0686 · Severity D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2024-03-15

Tag 0695 · Severity D

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2024-03-15

Tag 0759 · Severity D

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2024-03-15

Tag 0761 · Severity D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2024-03-15

Tag 0842 · Severity D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2024-03-15
2022-03-24
5 deficiencies
Highest severity: F

Immediate-jeopardy citations: 0

Tag 0812 · Severity F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2022-05-03

Tag 0838 · Severity F

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Administration Deficiencies · Deficient, Provider has date of correction 2022-05-03

Tag 0684 · Severity D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2022-05-03

Tag 0758 · Severity D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2022-05-03

Tag 0842 · Severity D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2022-05-03

Staffing composition

2.52 hours/dayNurse aide
1.15 hours/dayLPN
0.42 hours/dayRN
Total staffing
4.09 hours/day
County median
3.56 hours/day
Florida median
3.63 hours/day
Weekend total
3.54 hours/day
Staff turnover
55.8%
RN turnover
55.6%

Reported averages, not a real-time staffing schedule.

Resident outcomes

Lower is generally better

Hospitalizations

3.6 per 1,000 daysworseFlorida: 2.1 per 1,000 days · County: 1.9 per 1,000 days
20250101-20251231

Emergency-department visits

2.2 per 1,000 daysworseFlorida: 1.0 per 1,000 days · County: 0.9 per 1,000 days
20250101-20251231

Falls with major injury

4.0%worseFlorida: 2.2% · County: 1.7%
2025Q2-2026Q1

Pressure ulcers

8.6%worseFlorida: 4.2% · County: 5.4%
2025Q2-2026Q1

Urinary tract infections

1.0%unavailableFlorida: 0.0% · County: 0.0%
2025Q2-2026Q1

Antipsychotic medication use

4.3%betterFlorida: 7.0% · County: 7.5%
2025Q2-2026Q1

These group measures do not predict an individual resident’s experience.

Questions to ask

Use these prompts during a tour or phone call
  1. How many RNs are typically on site during days, nights, and weekends?

    Suggested because of: rn staffing
  2. What is driving staff turnover, and what is being done to retain nurses and aides?

    Suggested because of: staff turnover
  3. What fall-prevention program is used, and how are families notified after a fall?

    Suggested because of: falls major injury
  4. How does the care team prevent and treat pressure injuries?

    Suggested because of: pressure ulcers
  5. How will the care plan be developed, reviewed, and shared with our family?

    Suggested because of: general care planning

Facility Details

County
Duval County
Certified beds
146
Average daily residents
134.3
Ownership
For profit - Limited Liability company
Provider type
Medicare and Medicaid
In hospital
No
Date certified
2020-03-31
CCN
106135

Staffing Data

Reported measureValue
Nurse aide hours2.52293
Lpn hours1.14891
Rn hours0.41735
Reported total hours4.08919
Weekend total hours3.54349
Weekend rn hours0.3237
Adjusted total hours4.77351
Total turnover percent55.8
Rn turnover percent55.6
Administrators left1

Hours are per resident per day; turnover values are percentages. Missing values are not zero.

Penalties & Enforcement

$0.00Total fines
0Number of fines
0Payment denials

No matching penalties in the supplied CMS records.

Totals reflect the supplied CMS records, not a lifetime total.

Citations

5Health citations
13Fire safety citations

Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.

Serious Deficiencies

FL counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.

0

Ownership & Operators

NameRoleShare
DOLPHIN POINTE MEDICAL INVESTORS, LLC I5% OR GREATER DIRECT OWNERSHIP INTEREST20%
DOLPHIN POINTE MEDICAL INVESTORS, LLC II5% OR GREATER DIRECT OWNERSHIP INTEREST20%
DOLPHIN POINTE MEDICAL INVESTORS, LLC III5% OR GREATER DIRECT OWNERSHIP INTEREST20%
OLT II, INC5% OR GREATER DIRECT OWNERSHIP INTEREST40%
CLEVELAND, JEFFREY5% OR GREATER INDIRECT OWNERSHIP INTEREST20%
FRASER, GEOFFREY5% OR GREATER INDIRECT OWNERSHIP INTEREST20%
NELSON, SEAN5% OR GREATER INDIRECT OWNERSHIP INTEREST20%
FIFTH THIRD BANK5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE
FRASER, GEOFFREYCORPORATE DIRECTORNOT APPLICABLE
NELSON, DENISECORPORATE DIRECTORNOT APPLICABLE
FRASER, GEOFFREYCORPORATE OFFICERNOT APPLICABLE
NELSON, DENISECORPORATE OFFICERNOT APPLICABLE
FRASER, GEOFFREYOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
KALLEN, JASONADP OF THE SNFNOT APPLICABLE

Helpful resources

Educational information, not medical or legal advice. Data & methodology