For-profit

West Volusia Healthcare and Rehabilitation Center

1851 Elkcam Blvd, Deltona, FL 32725

(386) 789-3769 · Excelsior Care Group

2CMS overall rating · out of 5

At a glance

CMS data snapshot: 2026-08-01 · Sources and limitations
2 of 5Overall
2 of 5Health inspections
2 of 5Staffing
4 of 5Resident quality
OwnershipFor profit - Limited Liability companyCertified beds120
Estimated occupancy93.7%Latest inspection2025-01-30

County and Florida comparison

Navy: facility · Teal: county · Gray: Florida
Overall rating
Facility: 2 of 5
worse
Health-inspection score
Facility: 50.0 points
worse
Total nurse staffing
Facility: 3.14 hours/day
worse
RN staffing
Facility: 0.53 hours/day
worse
Staff turnover
Facility: 48.8%
worse
Latest health deficiencies
Facility: 3 deficiencies
better
View data table
MetricFacilityCountyFlorida
Overall rating2 of 54 of 53 of 5
Health-inspection score50.0 points18.0 points38.5 points
Total nurse staffing3.14 hours/day3.56 hours/day3.63 hours/day
RN staffing0.53 hours/day0.50 hours/day0.62 hours/day
Staff turnover48.8%48.8%41.8%
Latest health deficiencies3 deficiencies2 deficiencies6 deficiencies

Comparisons describe CMS data; they are not recommendations.

Inspection history

2025-01-30
3 deficiencies
Highest severity: F

Immediate-jeopardy citations: 0

Tag 0812 · Severity F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2025-02-23

Tag 0880 · Severity F

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · Deficient, Provider has date of correction 2025-02-23

Tag 0842 · Severity D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2025-02-23
2023-02-23
9 deficiencies
Highest severity: F

Immediate-jeopardy citations: 0

Tag 0732 · Severity F

Post nurse staffing information every day.

Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction 2023-03-21

Tag 0812 · Severity F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2023-04-06

Tag 0725 · Severity E

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction 2023-03-21

Tag 0759 · Severity E

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2023-04-07

Tag 0760 · Severity E

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2023-03-21

Tag 0657 · Severity D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2023-04-07

Tag 0684 · Severity D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-04-07

Tag 0695 · Severity D

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-04-06
2021-07-22
9 deficiencies
Highest severity: F

Immediate-jeopardy citations: 0

Tag 0812 · Severity F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2021-08-22

Tag 0695 · Severity E

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2021-08-22

Tag 0677 · Severity D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2021-08-22

Tag 0685 · Severity D

Assist a resident in gaining access to vision and hearing services.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2021-08-22

Tag 0758 · Severity D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2021-08-22

Tag 0842 · Severity D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2021-08-22

Staffing composition

2.10 hours/dayNurse aide
0.50 hours/dayLPN
0.53 hours/dayRN
Total staffing
3.14 hours/day
County median
3.56 hours/day
Florida median
3.63 hours/day
Weekend total
3.11 hours/day
Staff turnover
48.8%
RN turnover
62.5%

Reported averages, not a real-time staffing schedule.

Resident outcomes

Lower is generally better

Hospitalizations

2.1 per 1,000 dayssimilarFlorida: 2.1 per 1,000 days · County: 1.9 per 1,000 days
20250101-20251231

Emergency-department visits

2.3 per 1,000 daysworseFlorida: 1.0 per 1,000 days · County: 0.8 per 1,000 days
20250101-20251231

Falls with major injury

4.4%worseFlorida: 2.2% · County: 3.3%
2025Q2-2026Q1

Pressure ulcers

4.5%worseFlorida: 4.2% · County: 4.3%
2025Q2-2026Q1

Urinary tract infections

0.0%unavailableFlorida: 0.0% · County: 0.3%
2025Q2-2026Q1

Antipsychotic medication use

17.1%worseFlorida: 7.0% · County: 8.6%
2025Q2-2026Q1

These group measures do not predict an individual resident’s experience.

Questions to ask

Use these prompts during a tour or phone call
  1. How many RNs are typically on site during days, nights, and weekends?

    Suggested because of: rn staffing
  2. What is driving staff turnover, and what is being done to retain nurses and aides?

    Suggested because of: staff turnover
  3. What fall-prevention program is used, and how are families notified after a fall?

    Suggested because of: falls major injury
  4. How does the care team prevent and treat pressure injuries?

    Suggested because of: pressure ulcers
  5. How are antipsychotic medications reviewed, reduced when appropriate, and discussed with families?

    Suggested because of: antipsychotic use

Facility Details

County
Volusia County
Certified beds
120
Average daily residents
112.4
Ownership
For profit - Limited Liability company
Provider type
Medicare and Medicaid
In hospital
No
Date certified
1983-09-19
CCN
105447

Staffing Data

Reported measureValue
Nurse aide hours2.10289
Lpn hours0.50343
Rn hours0.53324
Reported total hours3.13956
Weekend total hours3.1131
Weekend rn hours0.46054
Adjusted total hours3.57972
Total turnover percent48.8
Rn turnover percent62.5
Administrators leftNot reported by CMS

Hours are per resident per day; turnover values are percentages. Missing values are not zero.

Penalties & Enforcement

$75,865.00Total fines
13Number of fines
0Payment denials
DateTypeAmount
2024-01-02Fine$4,587.00
2023-12-11Fine$13,762.00
2023-11-20Fine$4,587.00
2023-11-13Fine$4,587.00
2023-11-06Fine$4,587.00
2023-10-30Fine$4,587.00
2023-10-23Fine$4,587.00
2023-10-17Fine$4,587.00
2023-10-10Fine$4,587.00
2023-10-02Fine$4,587.00
2023-09-11Fine$13,409.00
2023-08-28Fine$3,882.00
2023-08-21Fine$3,529.00

Totals reflect the supplied CMS records, not a lifetime total.

Citations

3Health citations
15Fire safety citations

Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.

Serious Deficiencies

FL counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.

0

Ownership & Operators

NameRoleShare
DELTONA HOLDCO LLC5% OR GREATER DIRECT OWNERSHIP INTEREST100%
FDZ CONSULTING LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
MILLER, YOCHEVED5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
ZAHLER, JACOBCORPORATE OFFICERNOT APPLICABLE
ZAHLER, JACOBOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE

Helpful resources

Educational information, not medical or legal advice. Data & methodology