For-profit

Vivo Healthcare West Orange

1556 Maguire Rd, Ocoee, FL 34761

(407) 877-2272

2CMS overall rating · out of 5

At a glance

CMS data snapshot: 2026-08-01 · Sources and limitations
2 of 5Overall
2 of 5Health inspections
2 of 5Staffing
4 of 5Resident quality
OwnershipFor profit - CorporationCertified beds120
Estimated occupancy91.3%Latest inspection2025-05-08

County and Florida comparison

Navy: facility · Teal: county · Gray: Florida
Overall rating
Facility: 2 of 5
worse
Health-inspection score
Facility: 54.0 points
worse
Total nurse staffing
Facility: 3.58 hours/day
similar
RN staffing
Facility: 0.58 hours/day
worse
Staff turnover
Facility: 54.0%
worse
Latest health deficiencies
Facility: 4 deficiencies
better
View data table
MetricFacilityCountyFlorida
Overall rating2 of 53 of 53 of 5
Health-inspection score54.0 points50.9 points38.5 points
Total nurse staffing3.58 hours/day3.66 hours/day3.63 hours/day
RN staffing0.58 hours/day0.66 hours/day0.62 hours/day
Staff turnover54.0%41.7%41.8%
Latest health deficiencies4 deficiencies4.5 deficiencies6 deficiencies

Comparisons describe CMS data; they are not recommendations.

Inspection history

2025-05-08
4 deficiencies
Highest severity: D

Immediate-jeopardy citations: 0

Tag 0641 · Severity D

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2025-06-08

Tag 0921 · Severity D

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Environmental Deficiencies · Deficient, Provider has date of correction 2025-06-08
2023-07-13
3 deficiencies
Highest severity: E

Immediate-jeopardy citations: 0

Tag 0865 · Severity E

Have a plan that describes the process for conducting QAPI and QAA activities.

Administration Deficiencies · Deficient, Provider has date of correction 2023-08-21

Tag 0693 · Severity D

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-08-21

Tag 0759 · Severity D

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2023-08-21
2021-08-26
10 deficiencies
Highest severity: E

Immediate-jeopardy citations: 0

Tag 0761 · Severity E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2021-09-27

Tag 0637 · Severity D

Assess the resident when there is a significant change in condition

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2021-09-27

Tag 0641 · Severity D

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2021-09-27

Tag 0694 · Severity D

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2021-09-27

Tag 0921 · Severity D

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Environmental Deficiencies · Deficient, Provider has date of correction 2021-09-27

Staffing composition

2.23 hours/dayNurse aide
0.78 hours/dayLPN
0.58 hours/dayRN
Total staffing
3.58 hours/day
County median
3.66 hours/day
Florida median
3.63 hours/day
Weekend total
3.24 hours/day
Staff turnover
54.0%
RN turnover
78.6%

Reported averages, not a real-time staffing schedule.

Resident outcomes

Lower is generally better

Hospitalizations

3.4 per 1,000 daysworseFlorida: 2.1 per 1,000 days · County: 2.4 per 1,000 days
20250101-20251231

Emergency-department visits

0.9 per 1,000 dayssimilarFlorida: 1.0 per 1,000 days · County: 0.9 per 1,000 days
20250101-20251231

Falls with major injury

2.5%worseFlorida: 2.2% · County: 2.1%
2025Q2-2026Q1

Pressure ulcers

5.3%worseFlorida: 4.2% · County: 4.4%
2025Q2-2026Q1

Urinary tract infections

0.0%unavailableFlorida: 0.0% · County: 0.3%
2025Q2-2026Q1

Antipsychotic medication use

3.7%betterFlorida: 7.0% · County: 7.4%
2025Q2-2026Q1

These group measures do not predict an individual resident’s experience.

Questions to ask

Use these prompts during a tour or phone call
  1. What caused the immediate-jeopardy citation from 2026-03-05, and how was it corrected?

    Suggested because of: latest immediate jeopardy
  2. How many RNs are typically on site during days, nights, and weekends?

    Suggested because of: rn staffing
  3. What is driving staff turnover, and what is being done to retain nurses and aides?

    Suggested because of: staff turnover
  4. What fall-prevention program is used, and how are families notified after a fall?

    Suggested because of: falls major injury
  5. How does the care team prevent and treat pressure injuries?

    Suggested because of: pressure ulcers

Facility Details

County
Orange County
Certified beds
120
Average daily residents
109.6
Ownership
For profit - Corporation
Provider type
Medicare and Medicaid
In hospital
No
Date certified
1990-08-16
CCN
105706

Staffing Data

Reported measureValue
Nurse aide hours2.22584
Lpn hours0.77915
Rn hours0.57924
Reported total hours3.58423
Weekend total hours3.24335
Weekend rn hours0.41119
Adjusted total hours3.53721
Total turnover percent54
Rn turnover percent78.6
Administrators left2

Hours are per resident per day; turnover values are percentages. Missing values are not zero.

Penalties & Enforcement

$42,931.00Total fines
4Number of fines
0Payment denials
DateTypeAmount
2026-03-05Fine$13,065.00
2026-03-05Fine$13,065.00
2024-05-10Fine$6,500.00
2024-05-10Fine$10,301.00

Totals reflect the supplied CMS records, not a lifetime total.

Citations

4Health citations
5Fire safety citations

Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.

Serious Deficiencies

FL counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.

4

2026-03-05 · J

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

2026-03-05 · J

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

2024-05-10 · G

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

2024-05-10 · G

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Ownership & Operators

NameRoleShare
Ownership Data Not AvailableNot reported by CMS

Helpful resources

Educational information, not medical or legal advice. Data & methodology