Tag 0684 · Severity D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-12-21Non-profit
The Preserve
14750 Hope Center Loop, Fort Myers, FL 33912
(239) 574-0078 · Volunteers of America Senior Living
At a glance
CMS data snapshot: 2026-08-01 · Sources and limitations
| Ownership | Non profit - Corporation | Certified beds | 75 |
|---|---|---|---|
| Estimated occupancy | 93.6% | Latest inspection | 2025-10-02 |
County and Florida comparison
Navy: facility · Teal: county · Gray: Florida
Overall rating
Facility: 5 of 5
Health-inspection score
Facility: 4.0 points
Total nurse staffing
Facility: 4.65 hours/day
RN staffing
Facility: 1.08 hours/day
Staff turnover
Facility: 33.8%
Latest health deficiencies
Facility: 0 deficiencies
View data table
| Metric | Facility | County | Florida |
|---|---|---|---|
| Overall rating | 5 of 5 | 3 of 5 | 3 of 5 |
| Health-inspection score | 4.0 points | 65.5 points | 38.5 points |
| Total nurse staffing | 4.65 hours/day | 4.11 hours/day | 3.63 hours/day |
| RN staffing | 1.08 hours/day | 0.80 hours/day | 0.62 hours/day |
| Staff turnover | 33.8% | 34.3% | 41.8% |
| Latest health deficiencies | 0 deficiencies | 6 deficiencies | 6 deficiencies |
Comparisons describe CMS data; they are not recommendations.
Inspection history
2025-10-02
0 deficiencies
Highest severity: Not reported by CMS
Immediate-jeopardy citations: 0
No matching citation detail was published.
2023-11-16
4 deficiencies
Highest severity: D
Immediate-jeopardy citations: 0
Tag 0697 · Severity D
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-12-21Tag 0759 · Severity D
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2023-12-212022-02-17
4 deficiencies
Highest severity: E
Immediate-jeopardy citations: 0
Tag 0690 · Severity E
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2022-04-15Tag 0641 · Severity D
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2022-04-15Tag 0677 · Severity D
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2022-04-15Tag 0802 · Severity D
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2022-04-15Staffing composition
2.70 hours/dayNurse aide
0.86 hours/dayLPN
1.08 hours/dayRN
- Total staffing
- 4.65 hours/day
- County median
- 4.11 hours/day
- Florida median
- 3.63 hours/day
- Weekend total
- 4.13 hours/day
- Staff turnover
- 33.8%
- RN turnover
- 36.8%
Reported averages, not a real-time staffing schedule.
Resident outcomes
Lower is generally better
Hospitalizations
2.0 per 1,000 dayssimilarFlorida: 2.1 per 1,000 days · County: 1.7 per 1,000 days20250101-20251231
Emergency-department visits
2.4 per 1,000 daysworseFlorida: 1.0 per 1,000 days · County: 1.1 per 1,000 days20250101-20251231
Falls with major injury
5.5%worseFlorida: 2.2% · County: 3.6%2025Q2-2026Q1
Pressure ulcers
2.6%betterFlorida: 4.2% · County: 3.2%2025Q2-2026Q1
Urinary tract infections
1.4%unavailableFlorida: 0.0% · County: 0.3%2025Q2-2026Q1
Antipsychotic medication use
9.3%worseFlorida: 7.0% · County: 7.0%2025Q2-2026Q1
These group measures do not predict an individual resident’s experience.
Questions to ask
Use these prompts during a tour or phone call
What fall-prevention program is used, and how are families notified after a fall?
Suggested because of: falls major injuryHow are antipsychotic medications reviewed, reduced when appropriate, and discussed with families?
Suggested because of: antipsychotic useHow will the care plan be developed, reviewed, and shared with our family?
Suggested because of: general care planning
Facility Details
- County
- Lee County
- Certified beds
- 75
- Average daily residents
- 70.2
- Ownership
- Non profit - Corporation
- Provider type
- Medicare and Medicaid
- In hospital
- No
- Date certified
- 2020-04-09
- CCN
- 106137
Staffing Data
| Reported measure | Value |
|---|---|
| Nurse aide hours | 2.703 |
| Lpn hours | 0.86178 |
| Rn hours | 1.08072 |
| Reported total hours | 4.64551 |
| Weekend total hours | 4.13283 |
| Weekend rn hours | 0.77094 |
| Adjusted total hours | 4.52706 |
| Total turnover percent | 33.8 |
| Rn turnover percent | 36.8 |
| Administrators left | 2 |
Hours are per resident per day; turnover values are percentages. Missing values are not zero.
Penalties & Enforcement
$0.00Total fines
0Number of fines
0Payment denials
No matching penalties in the supplied CMS records.
Totals reflect the supplied CMS records, not a lifetime total.
Citations
0Health citations
3Fire safety citations
Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.
Serious Deficiencies
FL counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.
0
Ownership & Operators
| Name | Role | Share |
|---|---|---|
| VOA LEE COUNTY HEALTH CARE FACILITY, INC. | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% |
| ARNOLD, PATTI | CORPORATE DIRECTOR | NOT APPLICABLE |
| BLOOM, SHAWN | CORPORATE DIRECTOR | NOT APPLICABLE |
| ERICKSON, KAREN | CORPORATE DIRECTOR | NOT APPLICABLE |
| HACKETT, KAREN | CORPORATE DIRECTOR | NOT APPLICABLE |
| KNAPP, KEITH | CORPORATE DIRECTOR | NOT APPLICABLE |
| MULLEN, BETH | CORPORATE DIRECTOR | NOT APPLICABLE |
| PERKINS, DERRICK | CORPORATE DIRECTOR | NOT APPLICABLE |
| PETERSON, JEANNE | CORPORATE DIRECTOR | NOT APPLICABLE |
| RASE, NANCY | CORPORATE DIRECTOR | NOT APPLICABLE |
| SHERIDAN, PATRICK | CORPORATE DIRECTOR | NOT APPLICABLE |
| VIGEE, VORIS | CORPORATE DIRECTOR | NOT APPLICABLE |
| BUDZYNSKI, JOSEPH | CORPORATE OFFICER | NOT APPLICABLE |
| GAVIN, NANCY | CORPORATE OFFICER | NOT APPLICABLE |
| KING, MICHAEL | CORPORATE OFFICER | NOT APPLICABLE |
| NUTZ, FAITH | CORPORATE OFFICER | NOT APPLICABLE |
| KELLER, RYAN | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| MAHADEVAN, ANAND | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| RICHARD, SARAH | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| SOCZYNSKI, PAUL | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| VOA LEE COUNTY HEALTH CARE FACILITY, INC. | ADP OF THE SNF | NOT APPLICABLE |
| GAVIN, NANCY | ADP OF THE SNF | NOT APPLICABLE |
| KELLER, RYAN | ADP OF THE SNF | NOT APPLICABLE |
| MAHADEVAN, ANAND | ADP OF THE SNF | NOT APPLICABLE |
| NUTZ, FAITH | ADP OF THE SNF | NOT APPLICABLE |
| RICHARD, SARAH | ADP OF THE SNF | NOT APPLICABLE |
| SOCZYNSKI, PAUL | ADP OF THE SNF | NOT APPLICABLE |
Helpful resources
Educational information, not medical or legal advice. Data & methodology