Non-profit

The Good Samaritan Society-Kissimmee Village

1500 Southgate Drive, Kissimmee, FL 34746

(407) 846-7201 · Good Samaritan Society

2CMS overall rating · out of 5

At a glance

CMS data snapshot: 2026-08-01 · Sources and limitations
2 of 5Overall
1 of 5Health inspections
5 of 5Staffing
4 of 5Resident quality
OwnershipNon profit - CorporationCertified beds161
Estimated occupancy84.8%Latest inspection2025-12-11

County and Florida comparison

Navy: facility · Teal: county · Gray: Florida
Overall rating
Facility: 2 of 5
worse
Health-inspection score
Facility: 113.8 points
worse
Total nurse staffing
Facility: 3.42 hours/day
worse
RN staffing
Facility: 0.81 hours/day
better
Staff turnover
Facility: 23.2%
better
Latest health deficiencies
Facility: 7 deficiencies
worse
View data table
MetricFacilityCountyFlorida
Overall rating2 of 53.5 of 53 of 5
Health-inspection score113.8 points40.5 points38.5 points
Total nurse staffing3.42 hours/day3.51 hours/day3.63 hours/day
RN staffing0.81 hours/day0.80 hours/day0.62 hours/day
Staff turnover23.2%35.4%41.8%
Latest health deficiencies7 deficiencies6 deficiencies6 deficiencies

Comparisons describe CMS data; they are not recommendations.

Inspection history

2025-12-11
7 deficiencies
Highest severity: F

Immediate-jeopardy citations: 0

Tag 0812 · Severity F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2026-01-23

Tag 0803 · Severity E

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2026-01-23

Tag 0585 · Severity D

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2026-01-23

Tag 0641 · Severity D

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2026-01-23

Tag 0644 · Severity D

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2026-01-23

Tag 0679 · Severity D

Provide activities to meet all resident's needs.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2026-01-23

Tag 0759 · Severity D

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2026-01-23
2024-02-01
4 deficiencies
Highest severity: D

Immediate-jeopardy citations: 0

Tag 0610 · Severity D

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction 2024-02-23

Tag 0645 · Severity D

PASARR screening for Mental disorders or Intellectual Disabilities

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2024-02-23

Tag 0755 · Severity D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2024-02-23

Tag 0758 · Severity D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2024-02-23
2022-03-24
11 deficiencies
Highest severity: E

Immediate-jeopardy citations: 0

Tag 0609 · Severity E

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction 2022-04-25

Tag 0623 · Severity E

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2022-04-25

Tag 0607 · Severity D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction 2022-04-25

Tag 0732 · Severity C

Post nurse staffing information every day.

Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction 2022-04-25

Staffing composition

2.08 hours/dayNurse aide
0.53 hours/dayLPN
0.81 hours/dayRN
Total staffing
3.42 hours/day
County median
3.51 hours/day
Florida median
3.63 hours/day
Weekend total
3.20 hours/day
Staff turnover
23.2%
RN turnover
19.0%

Reported averages, not a real-time staffing schedule.

Resident outcomes

Lower is generally better

Hospitalizations

Not reported: cms footnoteunavailableFlorida: 2.1 per 1,000 days · County: 2.8 per 1,000 days
20250101-20251231

Emergency-department visits

Not reported: cms footnoteunavailableFlorida: 1.0 per 1,000 days · County: 1.2 per 1,000 days
20250101-20251231

Falls with major injury

1.7%betterFlorida: 2.2% · County: 1.9%
2025Q2-2026Q1

Pressure ulcers

5.2%worseFlorida: 4.2% · County: 3.9%
2025Q2-2026Q1

Urinary tract infections

0.0%unavailableFlorida: 0.0% · County: 0.3%
2025Q2-2026Q1

Antipsychotic medication use

2.8%betterFlorida: 7.0% · County: 5.1%
2025Q2-2026Q1

These group measures do not predict an individual resident’s experience.

Questions to ask

Use these prompts during a tour or phone call
  1. How does the care team prevent and treat pressure injuries?

    Suggested because of: pressure ulcers
  2. What operational changes followed the facility's most recent penalty?

    Suggested because of: penalties
  3. How will the care plan be developed, reviewed, and shared with our family?

    Suggested because of: general care planning

Facility Details

County
Osceola County
Certified beds
161
Average daily residents
136.6
Ownership
Non profit - Corporation
Provider type
Medicare and Medicaid
In hospital
No
Date certified
1987-05-20
CCN
105559

Staffing Data

Reported measureValue
Nurse aide hours2.07618
Lpn hours0.52673
Rn hours0.81344
Reported total hours3.41635
Weekend total hours3.19793
Weekend rn hours0.61429
Adjusted total hours4.1342
Total turnover percent23.2
Rn turnover percent19
Administrators left0

Hours are per resident per day; turnover values are percentages. Missing values are not zero.

Penalties & Enforcement

$11,629.00Total fines
1Number of fines
0Payment denials
DateTypeAmount
2023-11-10Fine$11,629.00

Totals reflect the supplied CMS records, not a lifetime total.

Citations

7Health citations
11Fire safety citations

Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.

Serious Deficiencies

FL counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.

5

2023-11-10 · G

Provide safe, appropriate dialysis care/services for a resident who requires such services.

2023-08-10 · J

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2023-08-10 · J

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2023-08-10 · J

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2023-08-10 · J

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Ownership & Operators

NameRoleShare
SANFORD5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
CHAPPEL, CHRISTOPHERCONTRACTED MANAGING EMPLOYEENOT APPLICABLE
FLUIT, JOELW-2 MANAGING EMPLOYEENOT APPLICABLE
MORRISON, TONYW-2 MANAGING EMPLOYEENOT APPLICABLE
SPIES, DORENEW-2 MANAGING EMPLOYEENOT APPLICABLE
CAIN, JAMESCORPORATE DIRECTORNOT APPLICABLE
DYKHOUSE, DANACORPORATE DIRECTORNOT APPLICABLE
ENGBRECHT, WESLEYCORPORATE DIRECTORNOT APPLICABLE
GASSEN, WILLIAMCORPORATE DIRECTORNOT APPLICABLE
GULSVIG, NEILCORPORATE DIRECTORNOT APPLICABLE
HERSETH SANDLIN, STEPHANIECORPORATE DIRECTORNOT APPLICABLE
LUNDEEN, MARKCORPORATE DIRECTORNOT APPLICABLE
MOLBERT, LAURISCORPORATE DIRECTORNOT APPLICABLE
NORTH, ANDREWCORPORATE DIRECTORNOT APPLICABLE
SHULKIN, DAVIDCORPORATE DIRECTORNOT APPLICABLE
TEIKEN, BRENTCORPORATE DIRECTORNOT APPLICABLE
VENTLING-HERRMANN, MARNIECORPORATE DIRECTORNOT APPLICABLE
GASSEN, WILLIAMCORPORATE OFFICERNOT APPLICABLE
MIDDLETON, AIMEECORPORATE OFFICERNOT APPLICABLE
OLSON, NICHOLASCORPORATE OFFICERNOT APPLICABLE
ROGERS, MICHAELCORPORATE OFFICERNOT APPLICABLE
SCHEMA, NATHANCORPORATE OFFICERNOT APPLICABLE

Helpful resources

Educational information, not medical or legal advice. Data & methodology