Tag 0880 · Severity E
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Deficient, Provider has date of correction 2025-11-05Non-profit
Lourdes-Noreen Mckeen Residence for Geriatric Care
315 S Flagler Dr, West Palm Beach, FL 33401
(561) 655-8544 · Carmelite Sisters for the Aged & Infirm
At a glance
CMS data snapshot: 2026-08-01 · Sources and limitations
| Ownership | Non profit - Corporation | Certified beds | 132 |
|---|---|---|---|
| Estimated occupancy | 95.5% | Latest inspection | 2025-09-05 |
County and Florida comparison
Navy: facility · Teal: county · Gray: Florida
Overall rating
Facility: 4 of 5
Health-inspection score
Facility: 48.0 points
Total nurse staffing
Facility: 3.98 hours/day
RN staffing
Facility: 1.08 hours/day
Staff turnover
Facility: 28.8%
Latest health deficiencies
Facility: 14 deficiencies
View data table
| Metric | Facility | County | Florida |
|---|---|---|---|
| Overall rating | 4 of 5 | 3 of 5 | 3 of 5 |
| Health-inspection score | 48.0 points | 41.5 points | 38.5 points |
| Total nurse staffing | 3.98 hours/day | 3.63 hours/day | 3.63 hours/day |
| RN staffing | 1.08 hours/day | 0.82 hours/day | 0.62 hours/day |
| Staff turnover | 28.8% | 27.9% | 41.8% |
| Latest health deficiencies | 14 deficiencies | 8.5 deficiencies | 6 deficiencies |
Comparisons describe CMS data; they are not recommendations.
Inspection history
2025-09-05
14 deficiencies
Highest severity: E
Immediate-jeopardy citations: 0
Tag 0550 · Severity D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Deficient, Provider has date of correction 2025-11-05Tag 0561 · Severity D
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Deficient, Provider has date of correction 2025-11-05Tag 0578 · Severity D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Deficient, Provider has date of correction 2025-11-05Tag 0677 · Severity D
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2025-11-05Tag 0684 · Severity D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2025-11-05Tag 0692 · Severity D
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2025-11-05Tag 0693 · Severity D
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2025-11-05Tag 0695 · Severity D
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2025-11-05Tag 0755 · Severity D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2025-11-05Tag 0759 · Severity D
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2025-11-05Tag 0761 · Severity D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2025-11-05Tag 0806 · Severity D
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2025-11-05Tag 0808 · Severity D
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2025-11-052024-05-09
3 deficiencies
Highest severity: D
Immediate-jeopardy citations: 0
Tag 0558 · Severity D
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Deficient, Provider has date of correction 2024-06-09Tag 0684 · Severity D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2024-06-09Tag 0761 · Severity D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2024-06-092023-02-16
13 deficiencies
Highest severity: D
Immediate-jeopardy citations: 0
Tag 0677 · Severity D
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-03-16Tag 0689 · Severity D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-03-16Tag 0693 · Severity D
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-03-16Tag 0725 · Severity D
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction 2023-03-16Tag 0759 · Severity D
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2023-03-16Tag 0761 · Severity D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2023-03-16Tag 0808 · Severity D
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2023-03-16Tag 0881 · Severity D
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · Deficient, Provider has date of correction 2023-03-16Tag 0883 · Severity D
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Deficient, Provider has date of correction 2023-03-16Tag 0887 · Severity D
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · Deficient, Provider has date of correction 2023-03-16Tag 0623 · Severity C
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Deficient, Provider has date of correction 2023-03-16Tag 0885 · Severity C
Report COVID19 data to residents and families.
Infection Control Deficiencies · Deficient, Provider has date of correction 2023-03-16Tag 0886 · Severity C
Perform COVID19 testing on residents and staff.
Infection Control Deficiencies · Deficient, Provider has date of correction 2023-03-16Staffing composition
2.42 hours/dayNurse aide
0.48 hours/dayLPN
1.08 hours/dayRN
- Total staffing
- 3.98 hours/day
- County median
- 3.63 hours/day
- Florida median
- 3.63 hours/day
- Weekend total
- 3.62 hours/day
- Staff turnover
- 28.8%
- RN turnover
- 13.3%
Reported averages, not a real-time staffing schedule.
Resident outcomes
Lower is generally better
Hospitalizations
2.0 per 1,000 dayssimilarFlorida: 2.1 per 1,000 days · County: 2.2 per 1,000 days20250101-20251231
Emergency-department visits
0.6 per 1,000 daysbetterFlorida: 1.0 per 1,000 days · County: 0.9 per 1,000 days20250101-20251231
Falls with major injury
2.6%worseFlorida: 2.2% · County: 1.8%2025Q2-2026Q1
Pressure ulcers
3.8%betterFlorida: 4.2% · County: 4.9%2025Q2-2026Q1
Urinary tract infections
1.1%unavailableFlorida: 0.0% · County: 0.3%2025Q2-2026Q1
Antipsychotic medication use
10.0%worseFlorida: 7.0% · County: 11.0%2025Q2-2026Q1
These group measures do not predict an individual resident’s experience.
Questions to ask
Use these prompts during a tour or phone call
What fall-prevention program is used, and how are families notified after a fall?
Suggested because of: falls major injuryHow are antipsychotic medications reviewed, reduced when appropriate, and discussed with families?
Suggested because of: antipsychotic useHow will the care plan be developed, reviewed, and shared with our family?
Suggested because of: general care planning
Facility Details
- County
- Palm Beach County
- Certified beds
- 132
- Average daily residents
- 126
- Ownership
- Non profit - Corporation
- Provider type
- Medicare and Medicaid
- In hospital
- No
- Date certified
- 1982-04-01
- CCN
- 105420
Staffing Data
| Reported measure | Value |
|---|---|
| Nurse aide hours | 2.41831 |
| Lpn hours | 0.48221 |
| Rn hours | 1.08246 |
| Reported total hours | 3.98299 |
| Weekend total hours | 3.61595 |
| Weekend rn hours | 0.84948 |
| Adjusted total hours | 4.10492 |
| Total turnover percent | 28.8 |
| Rn turnover percent | 13.3 |
| Administrators left | 0 |
Hours are per resident per day; turnover values are percentages. Missing values are not zero.
Penalties & Enforcement
$0.00Total fines
0Number of fines
0Payment denials
No matching penalties in the supplied CMS records.
Totals reflect the supplied CMS records, not a lifetime total.
Citations
14Health citations
13Fire safety citations
Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.
Serious Deficiencies
FL counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.
0
Ownership & Operators
| Name | Role | Share |
|---|---|---|
| CLARKE, JOHN | CORPORATE DIRECTOR | NOT APPLICABLE |
| CODY, MARY | CORPORATE DIRECTOR | NOT APPLICABLE |
| DALY, BETH | CORPORATE DIRECTOR | NOT APPLICABLE |
| FLYNN, KATHLEEN | CORPORATE DIRECTOR | NOT APPLICABLE |
| HEERY, MARY | CORPORATE DIRECTOR | NOT APPLICABLE |
| LYNCH, PATRICIA | CORPORATE DIRECTOR | NOT APPLICABLE |
| MCDONOUGH, MAUREEN | CORPORATE DIRECTOR | NOT APPLICABLE |
| MCMAHON, JOHN | CORPORATE DIRECTOR | NOT APPLICABLE |
| PEREIRA, MARY | CORPORATE DIRECTOR | NOT APPLICABLE |
| RANDALL, DIANE | CORPORATE DIRECTOR | NOT APPLICABLE |
| ROGERS, MARY | CORPORATE DIRECTOR | NOT APPLICABLE |
| SCHNEIDER, THOMAS | CORPORATE DIRECTOR | NOT APPLICABLE |
| DIMARIA, LILLIAN | CORPORATE OFFICER | NOT APPLICABLE |
| GATHERS, PATRICIA | CORPORATE OFFICER | NOT APPLICABLE |
| THE CARMELITE SYSTEM INC | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| MACK, DIANE | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| THE CARMELITE SYSTEM INC | ADP OF THE SNF | NOT APPLICABLE |
| FORTIER, DANIEL | ADP OF THE SNF | NOT APPLICABLE |
| MACK, DIANE | ADP OF THE SNF | NOT APPLICABLE |
Helpful resources
Educational information, not medical or legal advice. Data & methodology