For-profit

Life Care Center of Hilliard

3756 W Third St, Hilliard, FL 32046

(904) 845-3988 · Life Care Centers of America

3CMS overall rating · out of 5

At a glance

CMS data snapshot: 2026-08-01 · Sources and limitations
3 of 5Overall
3 of 5Health inspections
4 of 5Staffing
4 of 5Resident quality
OwnershipFor profit - Limited Liability companyCertified beds120
Estimated occupancy90.5%Latest inspection2026-04-23

County and Florida comparison

Navy: facility · Teal: county · Gray: Florida
Overall rating
County comparison unavailable — fewer than 5 reporting facilities or missing measure
Facility: 3 of 5
similar
Health-inspection score
County comparison unavailable — fewer than 5 reporting facilities or missing measure
Facility: 35.0 points
better
Total nurse staffing
County comparison unavailable — fewer than 5 reporting facilities or missing measure
Facility: 3.83 hours/day
better
RN staffing
County comparison unavailable — fewer than 5 reporting facilities or missing measure
Facility: 0.67 hours/day
better
Staff turnover
County comparison unavailable — fewer than 5 reporting facilities or missing measure
Facility: 55.4%
worse
Latest health deficiencies
County comparison unavailable — fewer than 5 reporting facilities or missing measure
Facility: 4 deficiencies
better
View data table
MetricFacilityCountyFlorida
Overall rating3 of 5Unavailable3 of 5
Health-inspection score35.0 pointsUnavailable38.5 points
Total nurse staffing3.83 hours/dayUnavailable3.63 hours/day
RN staffing0.67 hours/dayUnavailable0.62 hours/day
Staff turnover55.4%Unavailable41.8%
Latest health deficiencies4 deficienciesUnavailable6 deficiencies

Comparisons describe CMS data; they are not recommendations.

Inspection history

2026-04-23
4 deficiencies
Highest severity: F

Immediate-jeopardy citations: 0

Tag 0812 · Severity F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2026-06-03

Tag 0628 · Severity E

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2026-06-03

Tag 0695 · Severity E

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2026-06-03

Tag 0759 · Severity D

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2026-06-03
2024-07-11
4 deficiencies
Highest severity: E

Immediate-jeopardy citations: 0

Tag 0584 · Severity E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2024-08-09

Tag 0880 · Severity E

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · Deficient, Provider has date of correction 2024-08-09

Tag 0550 · Severity D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2024-08-09
2022-07-28
4 deficiencies
Highest severity: D

Immediate-jeopardy citations: 0

Tag 0684 · Severity D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2022-08-24

Tag 0695 · Severity D

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2022-08-24

Staffing composition

2.22 hours/dayNurse aide
0.94 hours/dayLPN
0.67 hours/dayRN
Total staffing
3.83 hours/day
County median
Unavailable
Florida median
3.63 hours/day
Weekend total
3.36 hours/day
Staff turnover
55.4%
RN turnover
57.9%

Reported averages, not a real-time staffing schedule.

Resident outcomes

Lower is generally better

Hospitalizations

2.3 per 1,000 daysworseFlorida: 2.1 per 1,000 days · County: Unavailable
20250101-20251231

Emergency-department visits

3.1 per 1,000 daysworseFlorida: 1.0 per 1,000 days · County: Unavailable
20250101-20251231

Falls with major injury

7.7%worseFlorida: 2.2% · County: Unavailable
2025Q2-2026Q1

Pressure ulcers

3.2%betterFlorida: 4.2% · County: Unavailable
2025Q2-2026Q1

Urinary tract infections

0.0%unavailableFlorida: 0.0% · County: Unavailable
2025Q2-2026Q1

Antipsychotic medication use

8.8%worseFlorida: 7.0% · County: Unavailable
2025Q2-2026Q1

These group measures do not predict an individual resident’s experience.

Questions to ask

Use these prompts during a tour or phone call
  1. What is driving staff turnover, and what is being done to retain nurses and aides?

    Suggested because of: staff turnover
  2. What fall-prevention program is used, and how are families notified after a fall?

    Suggested because of: falls major injury
  3. How are antipsychotic medications reviewed, reduced when appropriate, and discussed with families?

    Suggested because of: antipsychotic use
  4. How will the care plan be developed, reviewed, and shared with our family?

    Suggested because of: general care planning

Facility Details

County
Nassau County
Certified beds
120
Average daily residents
108.6
Ownership
For profit - Limited Liability company
Provider type
Medicare and Medicaid
In hospital
No
Date certified
1992-02-01
CCN
105756

Staffing Data

Reported measureValue
Nurse aide hours2.21561
Lpn hours0.94172
Rn hours0.67096
Reported total hours3.82829
Weekend total hours3.36183
Weekend rn hours0.33312
Adjusted total hours4.27899
Total turnover percent55.4
Rn turnover percent57.9
Administrators left0

Hours are per resident per day; turnover values are percentages. Missing values are not zero.

Penalties & Enforcement

$0.00Total fines
0Number of fines
0Payment denials

No matching penalties in the supplied CMS records.

Totals reflect the supplied CMS records, not a lifetime total.

Citations

4Health citations
15Fire safety citations

Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.

Serious Deficiencies

FL counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.

0

Ownership & Operators

NameRoleShare
PRESTON, FORRESTINDIRECT OWNERSHIP INTERESTNOT APPLICABLE
ANDERSON, PAMELAMANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
CONNORS, TYLERMANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
PRESTON, AARONMANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
CROSS, CINDYCORPORATE OFFICERNOT APPLICABLE
HENRY, TERRYCORPORATE OFFICERNOT APPLICABLE
THURMOND, JOANCORPORATE OFFICERNOT APPLICABLE
LIFE CARE CENTERS OF AMERICA, INC.OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
ANDERSON, PAMELAOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
CONNORS, TYLEROPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
FLETCHER, TODDOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
LAY, LISAOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
PRESTON, AARONOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
PRESTON, AUBREYOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
PRESTON, FORRESTOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
SHARPE, MICHAELOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
SWANKER, RICHARDOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
ZIEGLER, JAMESOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
LIFE CARE CENTERS OF AMERICA, INC.ADP OF THE SNFNOT APPLICABLE
CONNORS, TYLERADP OF THE SNFNOT APPLICABLE
PRESTON, FORRESTADP OF THE SNFNOT APPLICABLE
SHARPE, MICHAELADP OF THE SNFNOT APPLICABLE

Helpful resources

Educational information, not medical or legal advice. Data & methodology