Tag 0697 · Severity G
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2025-09-21989 Orienta Ave, Altamonte Springs, FL 32701
(407) 831-3446 · Life Care Centers of America
| Ownership | For profit - Corporation | Certified beds | 228 |
|---|---|---|---|
| Estimated occupancy | 92.9% | Latest inspection | 2025-08-21 |
| Metric | Facility | County | Florida |
|---|---|---|---|
| Overall rating | 2 of 5 | 3.5 of 5 | 3 of 5 |
| Health-inspection score | 173.3 points | 35.0 points | 38.5 points |
| Total nurse staffing | 4.04 hours/day | 3.81 hours/day | 3.63 hours/day |
| RN staffing | 0.68 hours/day | 0.73 hours/day | 0.62 hours/day |
| Staff turnover | 33.6% | 43.8% | 41.8% |
| Latest health deficiencies | 5 deficiencies | 4 deficiencies | 6 deficiencies |
Comparisons describe CMS data; they are not recommendations.
Immediate-jeopardy citations: 0
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2025-09-21Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction 2025-09-21Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2025-09-21Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Deficient, Provider has date of correction 2025-09-21Immediate-jeopardy citations: 0
No matching citation detail was published.
Immediate-jeopardy citations: 0
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Deficient, Provider has date of correction 2022-01-03Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Deficient, Provider has date of correction 2022-01-03Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Deficient, Provider has date of correction 2022-01-03Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2022-01-03Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2022-01-03Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2022-01-03Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2022-01-03Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2022-01-03Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2022-01-03Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Deficient, Provider has date of correction 2022-01-03Reported averages, not a real-time staffing schedule.
These group measures do not predict an individual resident’s experience.
What fall-prevention program is used, and how are families notified after a fall?
Suggested because of: falls major injuryHow are antipsychotic medications reviewed, reduced when appropriate, and discussed with families?
Suggested because of: antipsychotic useHow will the care plan be developed, reviewed, and shared with our family?
Suggested because of: general care planning| Reported measure | Value |
|---|---|
| Nurse aide hours | 2.48523 |
| Lpn hours | 0.87075 |
| Rn hours | 0.68458 |
| Reported total hours | 4.04056 |
| Weekend total hours | 3.58699 |
| Weekend rn hours | 0.41432 |
| Adjusted total hours | 4.44906 |
| Total turnover percent | 33.6 |
| Rn turnover percent | 42.1 |
| Administrators left | 0 |
Hours are per resident per day; turnover values are percentages. Missing values are not zero.
No matching penalties in the supplied CMS records.
Totals reflect the supplied CMS records, not a lifetime total.
Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.
FL counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.
8
Provide safe, appropriate pain management for a resident who requires such services.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
| Name | Role | Share |
|---|---|---|
| PRESTON, FORREST | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE |
| GONZALEZ, FRANCISCO | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE |
| MOORMAN, TERESITA | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE |
| PRESTON, AARON | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE |
| FLETCHER, TODD | CORPORATE DIRECTOR | NOT APPLICABLE |
| LAY, LISA | CORPORATE DIRECTOR | NOT APPLICABLE |
| PRESTON, FORREST | CORPORATE DIRECTOR | NOT APPLICABLE |
| SWANKER, RICHARD | CORPORATE DIRECTOR | NOT APPLICABLE |
| ZIEGLER, JAMES | CORPORATE DIRECTOR | NOT APPLICABLE |
| CROSS, CINDY | CORPORATE OFFICER | NOT APPLICABLE |
| FLETCHER, TODD | CORPORATE OFFICER | NOT APPLICABLE |
| HENRY, TERRY | CORPORATE OFFICER | NOT APPLICABLE |
| LAY, LISA | CORPORATE OFFICER | NOT APPLICABLE |
| PRESTON, FORREST | CORPORATE OFFICER | NOT APPLICABLE |
| SWANKER, RICHARD | CORPORATE OFFICER | NOT APPLICABLE |
| THURMOND, JOAN | CORPORATE OFFICER | NOT APPLICABLE |
| ZIEGLER, JAMES | CORPORATE OFFICER | NOT APPLICABLE |
| LIFE CARE CENTERS OF AMERICA, INC. | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| CHAUDHRY, AZHAR | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| FLETCHER, TODD | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| GONZALEZ, FRANCISCO | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| LAY, LISA | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| MOORMAN, TERESITA | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| PRESTON, AARON | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| PRESTON, AUBREY | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| PRESTON, FORREST | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| SWANKER, RICHARD | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| ZIEGLER, JAMES | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| CROSS, CINDY | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE |
| LIFE CARE CENTERS OF AMERICA, INC. | ADP OF THE SNF | NOT APPLICABLE |
| CHAUDHRY, AZHAR | ADP OF THE SNF | NOT APPLICABLE |
| GONZALEZ, FRANCISCO | ADP OF THE SNF | NOT APPLICABLE |
| PRESTON, FORREST | ADP OF THE SNF | NOT APPLICABLE |
Educational information, not medical or legal advice. Data & methodology