Tag 0699 · Severity D
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2026-03-092501 N Australian Avenue, West Palm Beach, FL 33407
(561) 655-7780 · Life Care Centers of America
| Ownership | For profit - Corporation | Certified beds | 107 |
|---|---|---|---|
| Estimated occupancy | 93.0% | Latest inspection | 2025-12-18 |
| Metric | Facility | County | Florida |
|---|---|---|---|
| Overall rating | 4 of 5 | 3 of 5 | 3 of 5 |
| Health-inspection score | 14.0 points | 41.5 points | 38.5 points |
| Total nurse staffing | 3.56 hours/day | 3.63 hours/day | 3.63 hours/day |
| RN staffing | 0.80 hours/day | 0.82 hours/day | 0.62 hours/day |
| Staff turnover | 30.0% | 27.9% | 41.8% |
| Latest health deficiencies | 2 deficiencies | 8.5 deficiencies | 6 deficiencies |
Comparisons describe CMS data; they are not recommendations.
Immediate-jeopardy citations: 0
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2026-03-09Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2026-03-09Immediate-jeopardy citations: 0
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction 2024-07-20Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2024-07-20Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2024-07-20Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2024-07-20Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2024-07-20Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2024-07-20Immediate-jeopardy citations: 0
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-05-06Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-05-06Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2023-05-06Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2023-05-06Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2023-05-06Reported averages, not a real-time staffing schedule.
These group measures do not predict an individual resident’s experience.
What fall-prevention program is used, and how are families notified after a fall?
Suggested because of: falls major injuryHow are antipsychotic medications reviewed, reduced when appropriate, and discussed with families?
Suggested because of: antipsychotic useHow will the care plan be developed, reviewed, and shared with our family?
Suggested because of: general care planning| Reported measure | Value |
|---|---|
| Nurse aide hours | 2.15727 |
| Lpn hours | 0.60358 |
| Rn hours | 0.79723 |
| Reported total hours | 3.55808 |
| Weekend total hours | 3.2087 |
| Weekend rn hours | 0.49086 |
| Adjusted total hours | 4.20907 |
| Total turnover percent | 30 |
| Rn turnover percent | 42.9 |
| Administrators left | 1 |
Hours are per resident per day; turnover values are percentages. Missing values are not zero.
No matching penalties in the supplied CMS records.
Totals reflect the supplied CMS records, not a lifetime total.
Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.
FL counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.
0
| Name | Role | Share |
|---|---|---|
| FUND I INVESTMENTS LIMITED PARTNERSHIP | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 96% |
| LANGLAIS, HEATHER | W-2 MANAGING EMPLOYEE | NOT APPLICABLE |
| CROSS, CINDY | CORPORATE OFFICER | NOT APPLICABLE |
| THURMOND, JOAN | CORPORATE OFFICER | NOT APPLICABLE |
| LIFE CARE CENTERS OF AMERICA, INC. | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| CRHC LLC | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE |
| DEVELOPERS INVESTMENT COMPANY INC | LIMITED PARTNERSHIP INTEREST | NOT APPLICABLE |
| FUND I INVESTMENTS LIMITED PARTNERSHIP | LIMITED PARTNERSHIP INTEREST | NOT APPLICABLE |
| HCF INC | LIMITED PARTNERSHIP INTEREST | NOT APPLICABLE |
Educational information, not medical or legal advice. Data & methodology