Tag 0677 · Severity E
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2025-04-14For-profit
Heartland Nursing & Rehab Center
3600 Old Boynton Road, Boynton Beach, FL 33436
(561) 736-9992 · Excelsior Care Group
At a glance
CMS data snapshot: 2026-08-01 · Sources and limitations
| Ownership | For profit - Limited Liability company | Certified beds | 120 |
|---|---|---|---|
| Estimated occupancy | 94.7% | Latest inspection | 2025-03-13 |
County and Florida comparison
Navy: facility · Teal: county · Gray: Florida
Overall rating
Facility: 3 of 5
Health-inspection score
Facility: 37.0 points
Total nurse staffing
Facility: 3.72 hours/day
RN staffing
Facility: 0.86 hours/day
Staff turnover
Facility: 23.9%
Latest health deficiencies
Facility: 9 deficiencies
View data table
| Metric | Facility | County | Florida |
|---|---|---|---|
| Overall rating | 3 of 5 | 3 of 5 | 3 of 5 |
| Health-inspection score | 37.0 points | 41.5 points | 38.5 points |
| Total nurse staffing | 3.72 hours/day | 3.63 hours/day | 3.63 hours/day |
| RN staffing | 0.86 hours/day | 0.82 hours/day | 0.62 hours/day |
| Staff turnover | 23.9% | 27.9% | 41.8% |
| Latest health deficiencies | 9 deficiencies | 8.5 deficiencies | 6 deficiencies |
Comparisons describe CMS data; they are not recommendations.
Inspection history
2025-03-13
9 deficiencies
Highest severity: E
Immediate-jeopardy citations: 0
Tag 0805 · Severity E
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2025-04-14Tag 0880 · Severity E
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Deficient, Provider has date of correction 2025-04-14Tag 0609 · Severity D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction 2025-04-14Tag 0684 · Severity D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2025-04-14Tag 0692 · Severity D
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2025-04-14Tag 0693 · Severity D
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2025-04-14Tag 0697 · Severity D
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2025-04-142023-11-16
1 deficiencies
Highest severity: D
Immediate-jeopardy citations: 0
Tag 0770 · Severity D
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · Deficient, Provider has date of correction 2023-12-162022-07-28
5 deficiencies
Highest severity: D
Immediate-jeopardy citations: 0
Tag 0584 · Severity D
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Deficient, Provider has date of correction 2022-08-27Tag 0656 · Severity D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2022-08-27Tag 0761 · Severity D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2022-08-27Tag 0814 · Severity B
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2022-08-27Tag 0842 · Severity B
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2022-08-27Staffing composition
2.26 hours/dayNurse aide
0.60 hours/dayLPN
0.86 hours/dayRN
- Total staffing
- 3.72 hours/day
- County median
- 3.63 hours/day
- Florida median
- 3.63 hours/day
- Weekend total
- 3.51 hours/day
- Staff turnover
- 23.9%
- RN turnover
- 30.0%
Reported averages, not a real-time staffing schedule.
Resident outcomes
Lower is generally better
Hospitalizations
2.4 per 1,000 daysworseFlorida: 2.1 per 1,000 days · County: 2.2 per 1,000 days20250101-20251231
Emergency-department visits
2.5 per 1,000 daysworseFlorida: 1.0 per 1,000 days · County: 0.9 per 1,000 days20250101-20251231
Falls with major injury
4.8%worseFlorida: 2.2% · County: 1.8%2025Q2-2026Q1
Pressure ulcers
2.6%betterFlorida: 4.2% · County: 4.9%2025Q2-2026Q1
Urinary tract infections
0.2%unavailableFlorida: 0.0% · County: 0.3%2025Q2-2026Q1
Antipsychotic medication use
22.6%worseFlorida: 7.0% · County: 11.0%2025Q2-2026Q1
These group measures do not predict an individual resident’s experience.
Questions to ask
Use these prompts during a tour or phone call
What fall-prevention program is used, and how are families notified after a fall?
Suggested because of: falls major injuryHow are antipsychotic medications reviewed, reduced when appropriate, and discussed with families?
Suggested because of: antipsychotic useHow will the care plan be developed, reviewed, and shared with our family?
Suggested because of: general care planning
Facility Details
- County
- Palm Beach County
- Certified beds
- 120
- Average daily residents
- 113.6
- Ownership
- For profit - Limited Liability company
- Provider type
- Medicare and Medicaid
- In hospital
- No
- Date certified
- 1992-01-16
- CCN
- 105755
Staffing Data
| Reported measure | Value |
|---|---|
| Nurse aide hours | 2.25858 |
| Lpn hours | 0.60076 |
| Rn hours | 0.86053 |
| Reported total hours | 3.71987 |
| Weekend total hours | 3.50867 |
| Weekend rn hours | 0.83151 |
| Adjusted total hours | 3.99387 |
| Total turnover percent | 23.9 |
| Rn turnover percent | 30 |
| Administrators left | 0 |
Hours are per resident per day; turnover values are percentages. Missing values are not zero.
Penalties & Enforcement
$0.00Total fines
0Number of fines
0Payment denials
No matching penalties in the supplied CMS records.
Totals reflect the supplied CMS records, not a lifetime total.
Citations
9Health citations
5Fire safety citations
Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.
Serious Deficiencies
FL counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.
0
Ownership & Operators
| Name | Role | Share |
|---|---|---|
| HEARTLAND BOYNTON INTERMEDIATE OPCO HOLDCO LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% |
| FLNHO CAPITAL GROUP LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED |
| PALM BEACH HEALTH PARTNERS LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED |
| FISCHEL, MAYER | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED |
| VARGHESE, MATHEW | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED |
| GEORGE, TIA | W-2 MANAGING EMPLOYEE | NOT APPLICABLE |
| LANDA, BENJAMIN | CORPORATE OFFICER | NOT APPLICABLE |
Helpful resources
Educational information, not medical or legal advice. Data & methodology