Non-profit

Health Central Park

411 North Dillard Street, Winter Garden, FL 34787

(407) 296-1600

2CMS overall rating · out of 5

At a glance

CMS data snapshot: 2026-08-01 · Sources and limitations
2 of 5Overall
1 of 5Health inspections
5 of 5Staffing
5 of 5Resident quality
OwnershipNon profit - CorporationCertified beds218
Estimated occupancy96.8%Latest inspection2025-05-22

County and Florida comparison

Navy: facility · Teal: county · Gray: Florida
Overall rating
Facility: 2 of 5
worse
Health-inspection score
Facility: 130.0 points
worse
Total nurse staffing
Facility: 4.58 hours/day
better
RN staffing
Facility: 0.85 hours/day
better
Staff turnover
Facility: 24.3%
better
Latest health deficiencies
Facility: 8 deficiencies
worse
View data table
MetricFacilityCountyFlorida
Overall rating2 of 53 of 53 of 5
Health-inspection score130.0 points50.9 points38.5 points
Total nurse staffing4.58 hours/day3.66 hours/day3.63 hours/day
RN staffing0.85 hours/day0.66 hours/day0.62 hours/day
Staff turnover24.3%41.7%41.8%
Latest health deficiencies8 deficiencies4.5 deficiencies6 deficiencies

Comparisons describe CMS data; they are not recommendations.

Inspection history

2025-05-22
8 deficiencies
Highest severity: E

Immediate-jeopardy citations: 0

Tag 0679 · Severity E

Provide activities to meet all resident's needs.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2025-06-22

Tag 0880 · Severity E

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · Deficient, Provider has date of correction 2025-06-22

Tag 0558 · Severity D

Reasonably accommodate the needs and preferences of each resident.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2025-06-22

Tag 0656 · Severity D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2025-06-22

Tag 0677 · Severity D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2025-06-22

Tag 0688 · Severity D

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2025-06-22

Tag 0810 · Severity D

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2025-06-22

Tag 0842 · Severity D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2025-06-22
2023-09-23
4 deficiencies
Highest severity: K

Immediate-jeopardy citations: 4

Tag 0600 · Severity K

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction 2023-11-16

Tag 0684 · Severity K

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-11-16

Tag 0726 · Severity K

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction 2023-11-16

Tag 0578 · Severity J

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2023-11-16
2022-02-24
8 deficiencies
Highest severity: F

Immediate-jeopardy citations: 0

Tag 0725 · Severity F

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction 2022-03-24

Tag 0835 · Severity F

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Administration Deficiencies · Deficient, Provider has date of correction 2022-03-24

Tag 0695 · Severity E

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2022-03-24

Tag 0812 · Severity E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction 2022-03-24

Tag 0561 · Severity D

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2022-03-24

Tag 0656 · Severity D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2022-03-24

Tag 0684 · Severity D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2022-03-24

Tag 0732 · Severity C

Post nurse staffing information every day.

Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction 2022-03-24

Staffing composition

2.93 hours/dayNurse aide
0.80 hours/dayLPN
0.85 hours/dayRN
Total staffing
4.58 hours/day
County median
3.66 hours/day
Florida median
3.63 hours/day
Weekend total
4.28 hours/day
Staff turnover
24.3%
RN turnover
29.0%

Reported averages, not a real-time staffing schedule.

Resident outcomes

Lower is generally better

Hospitalizations

1.7 per 1,000 daysbetterFlorida: 2.1 per 1,000 days · County: 2.4 per 1,000 days
20250101-20251231

Emergency-department visits

0.7 per 1,000 daysbetterFlorida: 1.0 per 1,000 days · County: 0.9 per 1,000 days
20250101-20251231

Falls with major injury

1.3%betterFlorida: 2.2% · County: 2.1%
2025Q2-2026Q1

Pressure ulcers

1.9%betterFlorida: 4.2% · County: 4.4%
2025Q2-2026Q1

Urinary tract infections

0.3%unavailableFlorida: 0.0% · County: 0.3%
2025Q2-2026Q1

Antipsychotic medication use

12.6%worseFlorida: 7.0% · County: 7.4%
2025Q2-2026Q1

These group measures do not predict an individual resident’s experience.

Questions to ask

Use these prompts during a tour or phone call
  1. How are antipsychotic medications reviewed, reduced when appropriate, and discussed with families?

    Suggested because of: antipsychotic use
  2. What operational changes followed the facility's most recent penalty?

    Suggested because of: penalties
  3. How will the care plan be developed, reviewed, and shared with our family?

    Suggested because of: general care planning

Facility Details

County
Orange County
Certified beds
218
Average daily residents
211
Ownership
Non profit - Corporation
Provider type
Medicare and Medicaid
In hospital
No
Date certified
1984-11-01
CCN
105479

Staffing Data

Reported measureValue
Nurse aide hours2.92787
Lpn hours0.80171
Rn hours0.84676
Reported total hours4.57634
Weekend total hours4.28352
Weekend rn hours0.72056
Adjusted total hours4.87574
Total turnover percent24.3
Rn turnover percent29
Administrators left0

Hours are per resident per day; turnover values are percentages. Missing values are not zero.

Penalties & Enforcement

$57,145.00Total fines
1Number of fines
1Payment denials
DateTypeAmount
2023-09-14Fine$57,145.00
2023-09-14Payment DenialNot reported

Totals reflect the supplied CMS records, not a lifetime total.

Citations

8Health citations
1Fire safety citations

Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.

Serious Deficiencies

FL counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.

4

2023-09-23 · K

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2023-09-23 · K

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2023-09-23 · K

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

2023-09-23 · J

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Ownership & Operators

NameRoleShare
ORLANDO HEALTH INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%
MILLER, JOHNCORPORATE DIRECTORNOT APPLICABLE
BOUCHER, WILLIAMOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
MILLER, JOHNOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
NAGALAPADI, VENKATESHOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
ROMELUS, FANLEYOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
ORLANDO HEALTH INCADP OF THE SNFNOT APPLICABLE
BOUCHER, WILLIAMADP OF THE SNFNOT APPLICABLE
MILLER, JOHNADP OF THE SNFNOT APPLICABLE
NAGALAPADI, VENKATESHADP OF THE SNFNOT APPLICABLE
ROMELUS, FANLEYADP OF THE SNFNOT APPLICABLE

Helpful resources

Educational information, not medical or legal advice. Data & methodology