Tag 0684 · Severity D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2025-10-17For-profit
Crestview Rehabilitation Center, LLC
1849 First Avenue East, Crestview, FL 32539
(850) 682-5322 · Sovereign Healthcare Holdings
At a glance
CMS data snapshot: 2026-08-01 · Sources and limitations
| Ownership | For profit - Corporation | Certified beds | 180 |
|---|---|---|---|
| Estimated occupancy | 71.6% | Latest inspection | 2025-08-21 |
County and Florida comparison
Navy: facility · Teal: county · Gray: Florida
Overall rating
Facility: 5 of 5
Health-inspection score
Facility: 3.0 points
Total nurse staffing
Facility: 3.70 hours/day
RN staffing
Facility: 0.64 hours/day
Staff turnover
Facility: 34.4%
Latest health deficiencies
Facility: 1 deficiencies
View data table
| Metric | Facility | County | Florida |
|---|---|---|---|
| Overall rating | 5 of 5 | 5 of 5 | 3 of 5 |
| Health-inspection score | 3.0 points | 4.5 points | 38.5 points |
| Total nurse staffing | 3.70 hours/day | 3.70 hours/day | 3.63 hours/day |
| RN staffing | 0.64 hours/day | 0.58 hours/day | 0.62 hours/day |
| Staff turnover | 34.4% | 49.5% | 41.8% |
| Latest health deficiencies | 1 deficiencies | 1 deficiencies | 6 deficiencies |
Comparisons describe CMS data; they are not recommendations.
Inspection history
2025-08-21
1 deficiencies
Highest severity: D
Immediate-jeopardy citations: 0
2024-05-02
0 deficiencies
Highest severity: Not reported by CMS
Immediate-jeopardy citations: 0
No matching citation detail was published.
2023-03-02
3 deficiencies
Highest severity: D
Immediate-jeopardy citations: 0
Tag 0684 · Severity D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-03-17Tag 0688 · Severity D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2023-03-17Tag 0755 · Severity D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2023-03-17Staffing composition
2.15 hours/dayNurse aide
0.92 hours/dayLPN
0.64 hours/dayRN
- Total staffing
- 3.70 hours/day
- County median
- 3.70 hours/day
- Florida median
- 3.63 hours/day
- Weekend total
- 3.37 hours/day
- Staff turnover
- 34.4%
- RN turnover
- 47.6%
Reported averages, not a real-time staffing schedule.
Resident outcomes
Lower is generally better
Hospitalizations
1.8 per 1,000 daysbetterFlorida: 2.1 per 1,000 days · County: 1.5 per 1,000 days20250101-20251231
Emergency-department visits
1.5 per 1,000 daysworseFlorida: 1.0 per 1,000 days · County: 1.5 per 1,000 days20250101-20251231
Falls with major injury
5.3%worseFlorida: 2.2% · County: 2.7%2025Q2-2026Q1
Pressure ulcers
2.5%betterFlorida: 4.2% · County: 3.8%2025Q2-2026Q1
Urinary tract infections
0.0%unavailableFlorida: 0.0% · County: 0.0%2025Q2-2026Q1
Antipsychotic medication use
8.7%worseFlorida: 7.0% · County: 9.4%2025Q2-2026Q1
These group measures do not predict an individual resident’s experience.
Questions to ask
Use these prompts during a tour or phone call
What fall-prevention program is used, and how are families notified after a fall?
Suggested because of: falls major injuryHow are antipsychotic medications reviewed, reduced when appropriate, and discussed with families?
Suggested because of: antipsychotic useHow will the care plan be developed, reviewed, and shared with our family?
Suggested because of: general care planning
Facility Details
- County
- Okaloosa County
- Certified beds
- 180
- Average daily residents
- 128.9
- Ownership
- For profit - Corporation
- Provider type
- Medicare and Medicaid
- In hospital
- No
- Date certified
- 1968-11-13
- CCN
- 105190
Staffing Data
| Reported measure | Value |
|---|---|
| Nurse aide hours | 2.14677 |
| Lpn hours | 0.91529 |
| Rn hours | 0.64037 |
| Reported total hours | 3.70243 |
| Weekend total hours | 3.37489 |
| Weekend rn hours | 0.3907 |
| Adjusted total hours | 4.06766 |
| Total turnover percent | 34.4 |
| Rn turnover percent | 47.6 |
| Administrators left | 0 |
Hours are per resident per day; turnover values are percentages. Missing values are not zero.
Penalties & Enforcement
$0.00Total fines
0Number of fines
0Payment denials
No matching penalties in the supplied CMS records.
Totals reflect the supplied CMS records, not a lifetime total.
Citations
1Health citations
4Fire safety citations
Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.
Serious Deficiencies
FL counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.
0
Ownership & Operators
| Name | Role | Share |
|---|---|---|
| SOVEREIGN HEALTHCARE HOLDINGS LLC | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE |
| CRONQUIST 2015 FAMILY TR | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE |
| JOHN J NOTERMANN BUSINESS TR | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE |
| MANGINE, JOHN | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE |
| CRESTVIEW MANOR, INC . | 5% OR GREATER SECURITY INTEREST | NOT APPLICABLE |
| HSP PANHANDLE, LLC | 5% OR GREATER SECURITY INTEREST | NOT APPLICABLE |
| ORIX REAL ESTATE CAPITAL LLC | 5% OR GREATER SECURITY INTEREST | NOT APPLICABLE |
| BROWN, FATE | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE |
| CHERY, DAWN | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE |
| KAAR, SUSAN | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE |
| SOUTHERN HEALTHCARE MANAGEMENT LLC | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| BLAKELY, DANIEL | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| CRONQUIST, ROYCE | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| DONCHEY, STEVEN | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| MANGINE, JOHN | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| MELTON, DONALD | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| NOTERMANN, WILLIAM | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| NOTERMANN, BRENDA | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE |
| CRESTVIEW MANOR, INC . | ADP OF THE SNF | NOT APPLICABLE |
| FORVIS MAZARS LLP | ADP OF THE SNF | NOT APPLICABLE |
| HSP PANHANDLE, LLC | ADP OF THE SNF | NOT APPLICABLE |
| PH-JN, LLC | ADP OF THE SNF | NOT APPLICABLE |
| PH-MC, LLC | ADP OF THE SNF | NOT APPLICABLE |
| SOUTHERN HEALTHCARE MANAGEMENT LLC | ADP OF THE SNF | NOT APPLICABLE |
| SOVEREIGN HEALTHCARE DISBURSEMENTS LLC | ADP OF THE SNF | NOT APPLICABLE |
| WDW TRUST | ADP OF THE SNF | NOT APPLICABLE |
| BLAKELY, DANIEL | ADP OF THE SNF | NOT APPLICABLE |
| BROWN, FATE | ADP OF THE SNF | NOT APPLICABLE |
| CHERY, DAWN | ADP OF THE SNF | NOT APPLICABLE |
| CRONQUIST, ROYCE | ADP OF THE SNF | NOT APPLICABLE |
| DONCHEY, STEVEN | ADP OF THE SNF | NOT APPLICABLE |
| KAAR, SUSAN | ADP OF THE SNF | NOT APPLICABLE |
| KELLY, MICHELLE | ADP OF THE SNF | NOT APPLICABLE |
| MANGINE, JOHN | ADP OF THE SNF | NOT APPLICABLE |
| MELTON, DONALD | ADP OF THE SNF | NOT APPLICABLE |
| NOTERMANN, WILLIAM | ADP OF THE SNF | NOT APPLICABLE |
Helpful resources
Educational information, not medical or legal advice. Data & methodology