Non-profit

Bartow Center

2055 E Georgia St, Bartow, FL 33830

(863) 533-0578 · Hearthstone Senior Communities

2CMS overall rating · out of 5

At a glance

CMS data snapshot: 2026-08-01 · Sources and limitations
2 of 5Overall
2 of 5Health inspections
2 of 5Staffing
2 of 5Resident quality
OwnershipNon profit - CorporationCertified beds120
Estimated occupancy93.3%Latest inspection2024-07-30

County and Florida comparison

Navy: facility · Teal: county · Gray: Florida
Overall rating
Facility: 2 of 5
worse
Health-inspection score
Facility: 71.5 points
worse
Total nurse staffing
Facility: 3.20 hours/day
worse
RN staffing
Facility: 0.51 hours/day
worse
Staff turnover
Facility: 50.0%
worse
Latest health deficiencies
Facility: 9 deficiencies
worse
View data table
MetricFacilityCountyFlorida
Overall rating2 of 52 of 53 of 5
Health-inspection score71.5 points74.0 points38.5 points
Total nurse staffing3.20 hours/day3.52 hours/day3.63 hours/day
RN staffing0.51 hours/day0.52 hours/day0.62 hours/day
Staff turnover50.0%45.5%41.8%
Latest health deficiencies9 deficiencies10 deficiencies6 deficiencies

Comparisons describe CMS data; they are not recommendations.

Inspection history

2024-07-30
9 deficiencies
Highest severity: F

Immediate-jeopardy citations: 0

Tag 0645 · Severity F

PASARR screening for Mental disorders or Intellectual Disabilities

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2024-08-30

Tag 0695 · Severity E

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2024-08-30

Tag 0761 · Severity E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2024-08-30

Tag 0880 · Severity E

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · Deficient, Provider has date of correction 2024-08-30

Tag 0584 · Severity D

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2024-08-30

Tag 0585 · Severity D

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Resident Rights Deficiencies · Deficient, Provider has date of correction 2024-08-30

Tag 0656 · Severity D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2024-08-30

Tag 0690 · Severity D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2024-10-09

Tag 0867 · Severity D

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Administration Deficiencies · Deficient, Provider has date of correction 2024-10-09
2022-04-08
3 deficiencies
Highest severity: E

Immediate-jeopardy citations: 0

Tag 0684 · Severity E

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2022-05-08

Tag 0770 · Severity D

Provide timely, quality laboratory services/tests to meet the needs of residents.

Administration Deficiencies · Deficient, Provider has date of correction 2022-05-08

Tag 0909 · Severity D

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Environmental Deficiencies · Deficient, Provider has date of correction 2022-05-08
2021-02-05
5 deficiencies
Highest severity: D

Immediate-jeopardy citations: 0

Tag 0656 · Severity D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2021-03-05

Tag 0689 · Severity D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2021-03-05

Tag 0698 · Severity D

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Quality of Life and Care Deficiencies · Deficient, Provider has date of correction 2021-03-05

Tag 0761 · Severity D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · Deficient, Provider has date of correction 2021-03-05

Tag 0842 · Severity D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction 2021-03-05

Staffing composition

2.02 hours/dayNurse aide
0.68 hours/dayLPN
0.51 hours/dayRN
Total staffing
3.20 hours/day
County median
3.52 hours/day
Florida median
3.63 hours/day
Weekend total
3.07 hours/day
Staff turnover
50.0%
RN turnover
53.3%

Reported averages, not a real-time staffing schedule.

Resident outcomes

Lower is generally better

Hospitalizations

2.7 per 1,000 daysworseFlorida: 2.1 per 1,000 days · County: 2.3 per 1,000 days
20250101-20251231

Emergency-department visits

0.7 per 1,000 daysbetterFlorida: 1.0 per 1,000 days · County: 0.9 per 1,000 days
20250101-20251231

Falls with major injury

0.0%betterFlorida: 2.2% · County: 2.3%
2025Q2-2026Q1

Pressure ulcers

3.3%betterFlorida: 4.2% · County: 4.6%
2025Q2-2026Q1

Urinary tract infections

0.0%unavailableFlorida: 0.0% · County: 0.0%
2025Q2-2026Q1

Antipsychotic medication use

16.5%worseFlorida: 7.0% · County: 5.9%
2025Q2-2026Q1

These group measures do not predict an individual resident’s experience.

Questions to ask

Use these prompts during a tour or phone call
  1. How many RNs are typically on site during days, nights, and weekends?

    Suggested because of: rn staffing
  2. What is driving staff turnover, and what is being done to retain nurses and aides?

    Suggested because of: staff turnover
  3. How are antipsychotic medications reviewed, reduced when appropriate, and discussed with families?

    Suggested because of: antipsychotic use
  4. What operational changes followed the facility's most recent penalty?

    Suggested because of: penalties
  5. How will the care plan be developed, reviewed, and shared with our family?

    Suggested because of: general care planning

Facility Details

County
Polk County
Certified beds
120
Average daily residents
112
Ownership
Non profit - Corporation
Provider type
Medicare and Medicaid
In hospital
No
Date certified
1975-08-01
CCN
105286

Staffing Data

Reported measureValue
Nurse aide hours2.01615
Lpn hours0.68159
Rn hours0.50528
Reported total hours3.20303
Weekend total hours3.07044
Weekend rn hours0.42913
Adjusted total hours3.32998
Total turnover percent50
Rn turnover percent53.3
Administrators left1

Hours are per resident per day; turnover values are percentages. Missing values are not zero.

Penalties & Enforcement

$8,034.00Total fines
2Number of fines
0Payment denials
DateTypeAmount
2024-07-30Fine$4,017.00
2024-07-30Fine$4,017.00

Totals reflect the supplied CMS records, not a lifetime total.

Citations

9Health citations
10Fire safety citations

Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.

Serious Deficiencies

FL counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.

0

Ownership & Operators

NameRoleShare
BARTOW REHABILITATION CENTER LLC5% OR GREATER DIRECT OWNERSHIP INTEREST100%
HEARTHSTONE SENIOR COMMUNITIES, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%
GARNER, ALVINCORPORATE OFFICERNOT APPLICABLE
JAFFE, HOWARDCORPORATE OFFICERNOT APPLICABLE
ROMBOLD, LORICORPORATE OFFICERNOT APPLICABLE
WYATT, BRIANCORPORATE OFFICERNOT APPLICABLE
CONSULTING SUPPORT SERVICES, LLCOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
FACILITY SUPPORT COMPANY, LLCOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
KANE FINANCIAL SERVICES, LLCOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
THEMIS HEALTH MANAGEMENT, LLCOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
MCMILLAN, DELMETRAOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
SMITH, TAMMIEOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
CONSULTING SUPPORT SERVICES, LLCADP OF THE SNFNOT APPLICABLE
FACILITY SUPPORT COMPANY, LLCADP OF THE SNFNOT APPLICABLE
HEARTHSTONE SENIOR COMMUNITIES, INC.ADP OF THE SNFNOT APPLICABLE
KANE FINANCIAL SERVICES, LLCADP OF THE SNFNOT APPLICABLE
OMEGA HEALTHCARE INVESTORS, INCADP OF THE SNFNOT APPLICABLE
SELECT REHABILITATION, LLCADP OF THE SNFNOT APPLICABLE
THEMIS HEALTH MANAGEMENT, LLCADP OF THE SNFNOT APPLICABLE
MCMILLAN, DELMETRAADP OF THE SNFNOT APPLICABLE
SMITH, TAMMIEADP OF THE SNFNOT APPLICABLE

Helpful resources

Educational information, not medical or legal advice. Data & methodology